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Qualaroo Review

Qualaroo
Our score: 8.9 User satisfaction: 97%

What is Qualaroo?

Qualaroo is a fully-featured online platform that simplifies user research that will allow you to create better products. The service was specifically crafted for UI/EX designers, developers, and project managers to collect customer insights. Analyzing how your customers use your SaaS, digital, or mobile products is intuitive using Qualaroo. 

Your user research begins with Qualaroo Nudge, a nifty tool that you can deploy to any of your products. You can develop general or specific questions that will enlighten you on how to take your product to the next level. You can target a specific set of your users to get a better understanding of each group’s behavior. Qualaroo automatically gathers these responses in its dashboard so you can make the necessary changes right away.

There is also no need to wait for the completion of your project to begin collecting user data. You can add Nudge to your prototypes so potential customers and stakeholders can send their feedback immediately. It prevents usability and design issues that can cost you and your company revenue later on.

As for integration, Qualaroo Nudge seamlessly works with most digital platforms. Whether you have a SaaS product, a web application, or a mobile app, you can easily incorporate its Javascript snippet. It can also be deployed on prototypes made on Marvel, AdobeXD, Figma, Axure, and InVision. Also, Qualaroo can be added to most public URLs.

Pricing starts at $199 a month and scales to more advanced features based on your project’s complexity.

Overview of Qualaroo Benefits

Qualaroo allows you to collect, analyze, and understand customer insights without the need to hire an expert. It simplifies user research and feedback so you can easily develop effective products and designs. 

Let’s take a look at Qualaroo’s strengths:

Create and Manage Surveys Right on the Dashboard

The entire workflow starts with Qualaroo Nudge, which is your primary tool for collecting user feedback by deploying it to various SaaS and digital products and prototypes. Think of Nudge as a campaign for user research that effectivity organizes responses, reports, and related analytics. 

Nudges can be created and managed right on the dashboard. The Qualaroo Dashboard features an easy-to-follow process when creating each Nudge. You will never get lost as customization tools can be found right at each step.

Deploy Qualaroo Nudge on Your Digital Products and Prototypes

Qualaroo Nudges can be easily deployed on various digital and mobile products. It uses Javascript code snippets, which means you can integrate it at the code level during your production. You can customize Nudge according to your brand personality to ensure a truly native feel.

Gather Insights by Targeting Specific User Groups

Each Qualaroo Nudge is packed with functionalities to allow you to design your custom survey and data gathering style. You can target specific customers through their behavior, geographic location, referring domain, search engine source, subdomain, and more. That means you can create different sets of questions for different customer segments.

The questionnaire on each Nudge can also branch out to different questions based on the user’s response. You can set its activation behavior, so your Nudge can appear on specific times or a set date range. You can even deactivate it automatically after it reaches a certain number of responses. That means you do not have to activate your Nudges every time manually.

Customize Qualaroo Nudge According to Your Design Language

You have the complete control of the design of each Nudge. Easily change the color and logo on each Nudge window for consistent branding. Additionally, you can change its position on your product window. 

That means you can design each Nudge to follow your product’s design languages. It ensures that the user’s experience is not affected by the Nudge window. 

Generate and Evaluate Valuable Reports Right on the Dashboard

The true power of Qualaroo lies in its reporting and analytics. It includes a Sentiment Analysis functionality powered by IBM Watson. You can conduct feedback mining to pinpoint specific ideas and insights from customers through their response language. It can automatically identify keywords that are valuable to your product development. Qualaroo also includes advanced emotion detection so you can identify your customer’s mood when using your product.

Understand complicated user feedback data by taking advantage of the visualization capabilities of the platform. If you need advanced visualization and analyzation, you can import your user data into Google Data Studio, Chartio, or Tableau.

Use Qualaroo on Your Mobile Applications

The majority of users now use mobile devices to consume information and use various applications. And, Qualaroo is ready to gather your users who access your products through their mobile phones. 

Qualaroo Dashboard includes a separate mobile survey editor so you can create surveys specific for your native mobile applications. You can ready iOS and Android users using the in-app mobile surveys to ensure that you understand their use case.

Overview of Qualaroo Features

  • Custom user survey tool
  • Email marketing 
  • User response collection
  • Survey questions with logic flow
  • Question branches
  • Data analytics
  • Question library
  • Mobile survey
  • Multimedia support
  • Communication management
  • Advanced customer targeting
  • Customer segmentation
  • Design and layout customization
  • Deployable on prototyping tools
  • Survey iteration
  • Sentiment analysis powered by IBM Watson
  • Data visualization
  • Qualitative summary using Word Cloud
  • Response filtering
  • Mobile SDK

Qualaroo Position In Our Categories

Bearing in mind businesses have distinct business-related requirements, it is only prudent that they steer clear of purchasing a one-size-fits-all, ideal software solution. Be that as it may, it is almost impossible to discover such a software system even among recognizable software systems. The logical step to undertake would be to list the various critical factors which necessitate deliberation including important features, plans, skill ability of staff members, organizational size, etc. Next, you must do the research comprehensively. Go over some of these Qualaroo evaluations and explore each of the software systems in your list in detail. Such detailed research can make sure you keep away from unsuitable apps and select the system which has all the benefits you require company requires to achieve growth.

Position of Qualaroo in our main categories:

TOP 10

Qualaroo is one of the top 10 Survey Software products

Qualaroo is also listed in the following subcategories:

Companies have different needs and requirements and no software application can be perfect in such a situation. It is useless to try to find an ideal off-the-shelf software system that fulfills all your business needs. The smart thing to do would be to adapt the application for your unique wants, staff member skill levels, finances, and other aspects. For these reasons, do not hurry and subscribe to well-publicized popular systems. Though these may be widely used, they may not be the perfect fit for your particular requirements. Do your research, investigate each short-listed application in detail, read a few Qualaroo Survey Software reviews, call the vendor for clarifications, and finally choose the app that provides what you need.

How Much Does Qualaroo Cost?

Qualaroo Pricing Plans:

Free Trial

Startup Plan

$199/month

Growth Plan

$499/month

Turbo Growth Plan

by quote

Permanent Plan

$199 one-time fee

Qualaroo offers a total of three pricing plans tailored to meet the needs of different users. A free trial is also available. Take a look at the details and choose the best plan for you:

Startup Plan – $199/month

  • Custom templates
  • Call to action overlay
  • Exit surveys
  • 20 users
  • 1 domain
  • 250 targeted users per month
  • Mobile surveys and add-on features
  • Question/decision branching
  • Logo and color customization
  • Google Analytics integration
  • Feedback campaign consultation

Growth Plan – $499/month

  • All Startup Plan features
  • 1 million targeted users per month
  • 3 domains
  • Advanced segmentation
  • Reporting API
  • Full design customization
  • Advanced audience augmentation
  • Advanced export capabilities

Turbo Growth Plan – by quote

  • All Growth Plan features
  • 2 million targeted users
  • 20 domains
  • PEN tests
  • Strategic Consulting
  • Custom Branding
  • Custom Feature Requests
  • Security Team and Deployment Access

Permanent – $199 One-time Fee

  • Five-year Access
  • 10k Nudge Views
  • One Domain
  • No in-app Nudges (Mobile SDK)
  • No Nudge for Prototypes

User Satisfaction

Positive Social Media Mentions 32
Negative Social Media Mentions 2

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Qualaroo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Qualaroo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Qualaroo pricing details?

Qualaroo Pricing Plans:

Free Trial

Startup Plan

$199/month

Growth Plan

$499/month

Turbo Growth Plan

by quote

Permanent Plan

$199 one-time fee

Qualaroo offers a total of three pricing plans tailored to meet the needs of different users. A free trial is also available. Take a look at the details and choose the best plan for you:

Startup Plan – $199/month

  • Custom templates
  • Call to action overlay
  • Exit surveys
  • 20 users
  • 1 domain
  • 250 targeted users per month
  • Mobile surveys and add-on features
  • Question/decision branching
  • Logo and color customization
  • Google Analytics integration
  • Feedback campaign consultation

Growth Plan – $499/month

  • All Startup Plan features
  • 1 million targeted users per month
  • 3 domains
  • Advanced segmentation
  • Reporting API
  • Full design customization
  • Advanced audience augmentation
  • Advanced export capabilities

Turbo Growth Plan – by quote

  • All Growth Plan features
  • 2 million targeted users
  • 20 domains
  • PEN tests
  • Strategic Consulting
  • Custom Branding
  • Custom Feature Requests
  • Security Team and Deployment Access

Permanent – $199 One-time Fee

  • Five-year Access
  • 10k Nudge Views
  • One Domain
  • No in-app Nudges (Mobile SDK)
  • No Nudge for Prototypes

What integrations are available for Qualaroo?

Qualaroo generates Javascript code snippets so you can deploy it on any web application, websites, and SaaS products that you self-host. Aside from code level integrations, Qualaroo Nudge can also be added on products hosted by the following services:

  • Adobe Dynamic Tag Manager
  • Google Tag Manager
  • Self-hosted WordPress 
  • Bigcommerce
  • Shopify
  • Segment
  • Squarespace
  • Tumblr
  • TypePad
  • Blogger
  • Figma 
  • InVision
  • Marvel
  • AdobeXD
  • Axure
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Reviewed By Jenny Chang
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