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User review
of Qualaroo
One the best tool for collecting website feedback
-
by Sugandh Sharma
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Qualaroo is very easy to use and It provides multiple targeting options to choose from.
Its Sentiment Analysis and AI-powered analytics and reports are its best features, which makes it better than its competitors.
What aspects are problematic or could work better?
As of now, we are using Qualaroo to collect website feedback, and we haven't faced any issues yet.
What features/services would you like to see in future versions of this product?
I am looking forward to getting the option of downloading the survey and sending it to the email list we have created.
What specific problems in your company were solved by this product?
With the help of Qualaroo, we have improved our content quality. By collecting website feedback we know now, what our audience is looking for.
Are you a current user of this product?
No
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provided interactive branding and appearance features for the company to create personalized surveys.
- It boosted customer engagement and satisfaction, and helped maintain a professional relationship.
PRICING & COSTS
What was the cost of implementing this product?
$40 per month
What is your total annual cost for using this product?
$480
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
Yes, 20% Off on Yearly Plan
FEATURE DETAILS
Survey
Survey Creator & Editor amazing
5
Responder Management very good
4
Customization very good
4
Distribution very good
4
Branching Logic and Audience Segmentation very good
4
Formating very good
4
Data Import/Export very good
4
Expert Templates amazing
5
Survey Logic amazing
5
Polls & Forms amazing
5
Multimedia very good
4
Backup and Auto-Recovery very good
4
Feedback Management amazing
5
Labeling, Tagging, and Categorization very good
4
Question Morphing very good
4
Randomize & Copy-Paste Questions very good
4
Versioning & Testing very good
4
Drag-and-Drop very good
4
Expression Piping amazing
5
Looping very good
4
Platform
Performance & Reliability very good
4
Reporting & Analytics amazing
5
Customization very good
4
Mobile very good
4
Support very good
4
API/Integrations amazing
5
User, Role, and Access Management very good
4
Security very good
4
Multi-Language amazing
5
