A hardworking survey tool.

What are the best aspects of this product?

The tool provides plenty of features mixed with a very simplified user interface. Some of the things I like with it are UX touches such as giving the user a chance to paste a list of responses (every single one per line) and then making the conversion to response items.

What aspects are problematic or could work better?

Its report formatting could use a bit of improvement. Depending on how long the response labels are, words tend to get spliced off or wrapped up in an odd manner. Giving further control when it comes to chart formatting can be helpful. I want a wider range of visualization that can provide support for known survey questions.

What specific problems in your company were solved by this product?

The strategy that we have is largely driven by data. A significant source that we have right now is the insights of our customers. Qualtrics makes everything affordable and can do things quickly. That way, we're able to gather the insights we need.

Are you a current user of this product?

Yes