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User review of Qualtrics Research Core

A hardworking survey tool.

- by Bryant

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The tool provides plenty of features mixed with a very simplified user interface. Some of the things I like with it are UX touches such as giving the user a chance to paste a list of responses (every single one per line) and then making the conversion to response items.

What aspects are problematic or could work better?

Its report formatting could use a bit of improvement. Depending on how long the response labels are, words tend to get spliced off or wrapped up in an odd manner. Giving further control when it comes to chart formatting can be helpful. I want a wider range of visualization that can provide support for known survey questions.

What specific problems in your company were solved by this product?

The strategy that we have is largely driven by data. A significant source that we have right now is the insights of our customers. Qualtrics makes everything affordable and can do things quickly. That way, we're able to gather the insights we need.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.