What are the best aspects of this product?
This tool allows you to customize surveys starting form question formats to logic and display patterns. It is intuitive, user-friendly and comprehensive tool it is much better than other survey tools out there. Also, I like the customer service team, they are always open to new suggestions, ideas, always ready for help.
What aspects are problematic or could work better?
In my opinion, it can be really difficult when editing content of the question because the window pops out and depends on how far up or down you have scrolled on the page. It would be really helpful if they could make this option simple. Also, I’d like to see an option where I can preview my surveys from any start point instead of previewing it from the first question and going to one by one.
What specific problems in your company were solved by this product?
It helps me to make research study at NYU School of Medicine for usage of novel psychoactive substances and their sexual effect. You can easily learn how this product works and you can develop great and useful surveys.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Higher Education
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
Less than 1 year
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