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User review of Qualtrics CX

It is a powerful online survey tool

- by Nicholas

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I used other survey tools before and I have to say that Qualtrics is the best. It is user-friendly and allows you to personalize questions in your survey. It is also HIPAA and FERPA-compliant. Its distribution to the people who will answer the survey is also very seamless.

What aspects are problematic or could work better?

Creating long surveys is quite hard. Some questions get cut off the screen. As a result, you have to revise the survey questions to fit the screen.

What specific problems in your company were solved by this product?

It is simple to use, especially for participants. I found this especially useful because I conduct large-scale healthcare informatics work.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.