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User review of Qualtrics CX

It is a very comprehensive survey tool

- by Dovie

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It helped in my research roles. Creating a simple and complex survey can be done fast and without any problems. It also allows me to distribute it and track responses in a simple manner.

What aspects are problematic or could work better?

It is quite pricey. Since we can only afford one seat, I have to track everyone's responses because they don't have access to log in.

What specific problems in your company were solved by this product?

It allowed us to customize and build surveys. It also gives ways to easy distribution and review of it.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.