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User review of Qualtrics CX

It’s an intuitive tool that’s easy to use

- by Daniella

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Its UI is easy to understand and it gives you good data visualization. It allows you to collect many insightful data from your participants, reducing your work greatly.

What aspects are problematic or could work better?

Their support team is not that good. Their response is slow. I had an urgent inquiry before and they responded 3 days after. By this time, the deadline for the survey already passed.

What specific problems in your company were solved by this product?

It gives you a detailed analysis of the surveys you create. Getting detailed visualization of the data is a big benefit for us as we don't have to manually input the data on excel and try to visualize it.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.