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User review of Qualtrics CX

Qualtrics is excellent

- by Edwin

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It presents a lot of question types. It also gives you data on how a person answers the survey. For example, there's data on the time duration a person spends answering a question.

What aspects are problematic or could work better?

There are times when you have to repeatedly click a particular feature before it activates. And because of its many features, not all of it can fit on a single page. I often find myself having trouble finding the feature I need.

What specific problems in your company were solved by this product?

We can now get the maximum amount of data without having to take so much time from our participants. We can also get questions from previous surveys and use them in the current one while we're editing it.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.