What are the best aspects of this product?
Qualtrics is great data collection tool that even provides wonderful customer service. I can easily find other ways of using this product in order to collect survey data. I have found that Qualtrics University feature holds all the answers to my questions but when I try to reach out for direct customer service questions its support team walks me through everything I need to do in a timely response.
What aspects are problematic or could work better?
They could make the annual conference a bit more reasonable and I would like to pay some money to see the conference presentations online. Also, it would be great if they could make more robust way to process all the data that is collected via Qualtrics.
What specific problems in your company were solved by this product?
I use is to assess the effectiveness of the programs I work on campus, in a hiring processes, event planning, mechanism for registration and also I’m using it as educational tool. It offers great predesigned tools and it doesn’t require much work when it comes to getting data. Its customer service is one of the best, they are quick to respond and always willing to help. This is helpful tool for collecting the data you need.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
How many people in your company actively use this product?
How long is your contract with the vendor?