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User review of Qualtrics CX

You don’t need to be good at coding to use this

- by Dariana

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It is easy to use, select survey tools, and share surveys. The website is also very simple, making it very easy to navigate and look for the tools I need.

What aspects are problematic or could work better?

Randomizing questions would be a great feature. Modifying image display would be a great addition too. I often had to upload updated versions of images just to improve the layout.

What specific problems in your company were solved by this product?

I can share my screen during video chats so I can walk through the survey with the participants. This saved me a great deal of time from having to train participants on how to do the survey.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.