Accountants and bookkepers should definitely use this.

What are the best aspects of this product?

Quickbooks Online makes it easier for an accountant and client to work together. There's no need to shuffle accountant copies of files or remotely accessing the file via Dropbox. Clients can now be taught to do basic functions. Accountants and bookkeepers can start producing run reports and entries any time.

What aspects are problematic or could work better?

The UI doesn't have the same appearance as that of the desktop PC version. Most accountants may have a hard time trying to adjust to this. It also seems like the workflow is intended for business owners more than the accountants themselves. There way too many mandatory accounts needed by the software.

What specific problems in your company were solved by this product?

One glaring problem with the software is not having the ability to send out and receive file accountant copies to make changes. Everything can now be accessed online so changes done on client books happen almost immediately. This dramatically trims down the time it takes for the client to send you the file and waiting for any changes made.

Are you a current user of this product?

Yes