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User review of QuickBooks Online

Fast-developing startup that uses QuickBooks Online

- by Gilberto

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

This is my pioneer experience with QuickBooks products, and I am quite satisfied. I think that every developing business needs a cloud-based environment to handle work from, and to access it from every device, unlike old licensed programs that took ages to use. It is well-integrated with local software, and extracts Excel data painlessly. The friendliness of their UI is just another bonus.

What aspects are problematic or could work better?

Don't get me wrong, the UI is intuitive! However, there are transactions that aren't (deposit/card transactions to invoices, disabling associated A/R, etc). I warn you that the software is not integrated with many credit card payment processors, and unless you're using their own systems or Stripe, you will have problems. We use Stripe, and QuickBooks exports data easily from there as an iif.file. Even this was painful, as it turned out that QuickBooks Online supported only qbo files, and we had to code a conversion program to avoid paying for a separate plugin service. I'd tell you to do the same, because the montly subscriptions of foreign software cost a small fortune.

What specific problems in your company were solved by this product?

We solved many of our accounting issues. The primary benefit is the intuitive interface, and the problem-free extraction of Excel data.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.