It’s easy to use and comes with fantastic support!

What are the best aspects of this product?

I went from Quickbooks desktop to Quickbooks Online. The reason was because the desktop version appeared to a mess since it's not user-friendly. Worse, their support was terrible. But since shifting to this software, I was surprised. While I felt terrible to have lost certain features and I had to pay a bit more, I found the app to be more intuitive. Their support team were very helpful.

What aspects are problematic or could work better?

I hate the fact that its pricing is constantly increasing. I've also lost some of my favorite features along the way since moving from the desktop version. One functionality that I sorely missed was inventory management. It's actually available, but I had to pay more for it. I can't risk paying that to deploy for my business.

What specific problems in your company were solved by this product?

Nowadays, I'm doing all of my own bookkeeping as well as taxes and accounting. While moving to this software didn't really make everything smooth, it made things a whole lot easier. Whenever I decide to pass on my my accounting to another person, I understand that Quickbooks Online comes with pre-installed tools to ensure a smooth collaboration.

Are you a current user of this product?

Yes