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User review of QuickBooks Online

Reporting and accounting for every small business

- by Thelma

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

There is a great mobile app with intuitive and friendly interface, meaning that your finance information will be accessible from anywhere. Logically, great features provide great reports, and you'll always be satisifed with the quality of your work. The software is cloud-hosted and regularly updated, so there is no need to deal with different versions.

What aspects are problematic or could work better?

I don't understand why there is no annual subscribtion. I would prefer that to paying scary monthly fees. I also dislike journal entries: the guidance for creating credits and debits is poor, and you'd need to balance them manually. I am also not able to see how the entries relate to actual financial statements, and increase/decrease balances when the journal is being edited, or a new one is being added.

What specific problems in your company were solved by this product?

I want to avoid hiring CPA firms to prepare my financial statements. With QuickBooks on my side, I do that quite accurately myself. Needless to say, we've improved our busines strategy because we always know which the next step is.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.