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User review of QuickBooks Online

Simple and accurate for all accounting tasks.

- by Bonface Gachanja

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Its cloud based which makes it very secure and flexible. You dont need to be in the office to track cashflow and send invoices to clients. Its very easy to use no training needed. The price is affordable even to small and mid- sized enterprises.

What aspects are problematic or could work better?

Nothing at all everything works just fine

What features/services would you like to see in future versions of this product?

Offline software for cases where their is poor or no internet connection but still need to transact . Ability to integrate with many more accouting systems.

What specific problems in your company were solved by this product?

Cash flow tracking both expenses and cash ins.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Education Management

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It automates and streamlines calculations and workflows.
  • It helps in organization and accessibility of data.
  • It offers access to and analysis of accounting reports.

PRICING & COSTS

What was the cost of implementing this product?

$15

What is your total annual cost for using this product?

NA

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

General Ledger

Journal Entries
4
very good
Audit Trail
4
very good

Accounts Receivables

Invoice Customization
5
amazing
AR Automation
4
very good
Collections Automation
4
very good

Accounts Payable

AP Automation
4
very good
Payment Processing
4
very good
Purchase Orders
4
very good

Inventory Management

Inventory Tracking/Ordering
5
amazing
Inventory Pricing and Costing
5
amazing
Inventory Reporting
4
very good

Reporting and Analytics

Financial Statements
4
very good
Custom Reporting
4
very good
Budgeting/Forecasting
4
very good
Dashboards
5
amazing

Platform

Customization
3
ok
Workflow Capability
5
amazing
User, Role, and Access Management
4
very good
Internationalization
5
amazing
Output Document Generation
5
amazing

Integration

Data Import and Export Tools
4
very good
Breadth of Partner Applications
4
very good

Others

Payroll
4
very good
Time and Expense
4
very good