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User review of QuickBooks

Wonderful product and wonderful customer service

- by Marcos

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The customer service team is great and knowledgeable. I had some issues and they helped me to resolve it, they are very patient and responsive. Once I learned how this program works I feel like an expert in this field. If you have some basic skills with accounting principles than it will be easy to learn how to use it.

What aspects are problematic or could work better?

Whenever I load my transactions from the bank account the system double enters the checks, in order to understand what was going on I had to unreconciled and re-reconcile the accounts so to find that there are double entries between the checks written.

What specific problems in your company were solved by this product?

I can close out my books every month on first few days. I know that at the end of the year I’ll be ready to hand over the accounting for tax season.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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