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QuickBooks Review

QuickBooks
Our score: 9.4 User satisfaction: 96%

What is QuickBooks?

QuickBooks Pro is a very popular accounting software solution. The first place in this category, however, is held by Freshbooks which has a total score of 9.8/10 and is the winner of our Best Accounting Software Award for 2019. You can try out Freshbooks for free here. You can also compare QuickBooks Pro with Freshbooks and see which one is better for your company.

QuickBooks Pro is not the company’s first attempt to shine in the enterprise-tailored accounting environment. It has done it several times and with several products, but it has never been this close to delivering enterprise-acquired value to its loyal and prospective users. Thereof, our experts deemed it necessary for readers to familiarize with all details and technical specifications of this product, and list the biggest benefits satisfied users claim to have experienced with QuickBooks Pro. What we certainly know without giving the product a deeper look is that we are dealing with a trademark of accounting quality, and a nutshell of functionalities which will certainly meet the needs of all industries. QuickBooks Pro was introduced in 2014, but has advanced much to transform into the amazing 2017 version.

But let’s see what QuickBooks Pro is all about. To start with, this is a professional office-based edition of the famous accounting software which tracks both clients and vendors, and handles all banking-related tasks in a simple and automated fashion.  The product is offered in a variety of payment options, including one-time multi-user licenses and annual subscriptions. In fact, subscribing for their updates and promotions often means that the user will be entitled to a special reduction to benefit from in a specific period of time. Ongoing customers who have already subscribed for one of QuickBooks Pro products can easily upgrade to a Pro plan without paying extra fees.

Generally observed, QuickBooks offers a vast array of insights and organizational capabilities which will help companies keep accounting data organized, including their overdue items, payable bills, accounting notes, and contacts’ data, and standard accounting operations. Payment is completely transformed, as the users us the simple Pay Now link to connect their invoiced to credit cards or bank transfer accounts.

Another impressive functionality that went beyond users’ expectations is profit & loss reporting – for the first time, QuickBooks users will be able to generate gain/loss statements with few clicks, and will remain in control of their market position at any point of time. To make matters even better, the Pro Plus edition of this product offers 24/7 premium support offered by experienced technicians, safeguards and protects payment data according to the highest security and safeguarding standards, and makes upgrading more convenient than ever. Once you have subscribed for this product, you won’t have to worry about paying extra fees related to updating and maintenance. To the pleasure of current QuickBooks users, the company introduced a number of smarter searching filters and automated all reports.

As to technical specifications and system requirements, remember the system is compatible with Windows 7 and Windows 10, and requires a 2.4 GHZ processor with 2.5 GB available disk space. Most of the system’s functionality can be accessed and used offline, but note that payroll-related features will require a stable internet connection to complete your operations. With a single license, you can install the program on several computers, or use it for various companies at once.

Overview of QuickBooks Benefits

If QuickBooks is traditionally believed to streamline accounting, than QuickBooks Pro is supposed to polish and perfect the process. There are two products available: QuickBooks Pro and QuickBooks Pro Plus, both full of advanced functions and insights. The Desktop Pro version simplifies accounting and helps companies stay organized despite of the large amount of data they have to collect and analyze.

QuickBooks Pro nevertheless retains the core appearance and functionality users love so much, which once again praises the successful attempt of Intuit to remain the accounting leader of today’s business software market. The navigational efficiency is intact, the same as the loveable layout that transforms boring bookkeeping and multiple form management into an enjoyable experience.

All bills and overdue items are gathered in a single location to follow their progress with the Bill Tracker.  There, you can also keep all of your accounting notes, and export information easily for all types of reporting. Another thing that is made really easy is online payment, as there is a single ‘Pay Now’ link which connects invoiced to credit cards and bank accounts. The Desktop Pro Plus will bring even more benefits, in particularly such related to security and safeguarding, 24/7 experienced and premium support, and convenient and timely upgrading. As such, QuickBooks Pro is the right choice for independent contractors, small, medium, and large online retailers, non-profit organizations, or professional and field service providers.

The most distinctive benefit of this system given its predecessors is automated reporting: unlike previous editions, the new QuickBooks Pro will allow users to customize reports the way they want them, and schedule them in an organized calendar skipping problematic delays and missed deadlines. All reports in the system are enabled with smart reporting filters that can be used multiple times to capture even the tiniest, yet relevant payroll item details. On top of that, the product features a variety of smart searching filters which speed up browsing in a personalized and auto complete manner. Overall, three users can obtain an admin role in the system, and modify the data that will be inserted there. Note that QuickBooks offers another product with the same features, which can be used by 5 users instead of three. The name of this advanced platform is QuickBooks Premier.

QuickBooks Pro will allow you to efficiently save transactions for every item that has previously been imported to the inventory asset database. Whenever something goes wrong, the system will report it through a direct warning message on the screen, and you will be invited to solve it by unlocking your advanced Accountant Toolbox, or contact their responsive technical support team for assistance. All issues can be imported easily even from Excel sheets, and changed easily to retain balance.

The Shipping manager, on the other hand, will reveal a whole dropdown list of packaging options, including the flat rate ones you often missed with your old accounting system. Once an account/item is verified, it enters the database from where you can easily export it for reports and further modifications. Speaking of verification, you may be interested to know that the new QuickBooks Pro is equipped with a Rebuilt Verification feature which displays even former verification, fixed and unfixed errors and their KBs. In this aspect, the system relies significantly on its numerous third-party integrations.

Finally, let’s take a look on security matters. As we already mentioned, QuickBooks Pro reinvents the concept of protecting accounting data, and does so with a number of security updates. For instance, you can activate the ‘Remember me’ option, modify safety preferences, and login only after 90 days of continuous using of this system. The admin decides whether this option will be visible or hidden for other users. However, he won’t have this option for the Credit Card Protection feature or the Personally Identifiable Information. The system even allows you to backup the content of your own database.

Overview of QuickBooks Features

QuickBooks Pro Features
  • Add multiple attachments
  • Customize email templates
  • Your income-producing transactions in one spot
  • View all banking transactions
  • Track bounced checks
  • See key reports in just one click
  • Simplified customer forms
  • Customer, Vendor and Employee contact information
  • Simplified navigation
  • Calendar View
  • Lead Center
  • Document Center
  • Use report templates created by other QuickBooks users
  • Customer Snapshot
  • Memorized Transactions
  • Save worksheet formatting when you export to Excel
  • Professional looking invoices and forms
  • Track sales, sales taxes, and customer payments
  • Send invoices and estimates from Yahoo!, Gmail, or Hotmail
  • Track inventory, set reorder points, and create purchase orders
  • Create and print deposit slips
  • Print checks, pay bills, and track expenses
  • Company Snapshot
  • Report Center
  • Import from Excel or other email address books
  • Up to 3 users at the same time
  • Individual user permissions
  • Create a copy for your accountant
  • Import from Excel, Quicken, Microsoft Office Accounting, and older QuickBooks versions
  • Download bank and credit card transactions
  • Pay W-2 employees and file payroll taxes
QuickBooks Online Features
  • Track sales and expenses
  • Track payments
  • Support for Mac23
  • Smartphone compatible
  • Profit and Loss and Balance Sheet reports
  • Print checks
  • Pay online link in invoices
  • Document sharing
  • Mobile receipt capture
  • Free trial
  • Excel data export
  • Enter and manage bills
  • Comprehensive dashboard
  • Automated tax calculation
  • Interactive feed
  • Create estimates
  • Create custom invoices
  • Create and manage invoices
  • Sync bank data
  • Automated online banking
  • Actionable insights

QuickBooks Position In Our Categories

Since companies have unique business demands, it is reasonable that they avoid purchasing a one-size-fits-all, ”best” software system. Be that as it may, it is difficult to try to chance on such application even among branded software solutions. The reasonable thing to do is to write the different critical functions which necessitate analysis such as essential features, costing, skill capability of the users, organizational size, etc. After which, you must perform your research exhaustively. Have a look at these QuickBooks evaluations and check out each of the applications in your shortlist more closely. Such all-encompassing research ascertains you take out poorly fit applications and buy the system which delivers all the benefits your business requires in sustaining growth.

Position of QuickBooks in our main categories:

TOP 20

QuickBooks is one of the top 20 Accounting Software products

TOP 10

QuickBooks is one of the 10 Online Accounting Software products

QuickBooks is also listed in the following subcategories:

There are popular and widely used applications in each software category. But are they necessarily the best fit for your enterprise’s unique wants? A popular software solution may have thousands of users, but does it present what you need? For this reason, do not blindly shell out for popular systems. Read at least a few QuickBooks Accounting Software reviews and consider the aspects that you desire in the software such as the price, main functionality, available integrations etc. Then, shortlist a few systems that fit your requirements. Check out the free trials of these platforms, read online comments, get explanations from the seller, and do your research systematically. This exhaustive groundwork is certain to help you choose the most excellent software solution for your company’s unique requirements.

How Much Does QuickBooks Cost?

QuickBooks Pricing Plans:

Free Trial

Self-employed

$5/month

Simple Start

$7/month

Essentials

$17/month

Plus

$25/month

QuickBooks offers four pricing plans with monthly subscriptions. All plans include customer support, integration with apps you already use, and secure bank connection. Discounts are regularly offered and a free 30-day trial is available.

FREELANCER

Self-employed – $5/month

  • Track miles
  • Track income & expenses
  • Estimate quarterly taxes
  • Run reports
  • Invoice & accept payments

SMALL BUSINESS

Simple Start – $7/month

  • Track income & expenses
  • Maximize tax deductions
  • Invoice & accept payments
  • Run reports
  • Send estimates
  • Track sales & sales tax

Essentials – $17/month

  • Track income & expenses
  • Maximize tax deductions
  • Invoice & accept payments
  • Run reports
  • Send estimates
  • Track sales & sales tax
  • Manage bills
  • Multiple users
  • Track time

Plus – $25/month

  • Track income & expenses
  • Maximize tax deductions
  • Invoice & accept payments
  • Run reports
  • Send estimates
  • Track sales & sales tax
  • Manage bills
  • Multiple users
  • Track time
  • Track inventory
  • Manage 1099 contractors

Small business plans come with add-on options for Enhanced Payroll or Full Service Payroll solutions at separate costs.

User Satisfaction

Positive Social Media Mentions 132
Negative Social Media Mentions 5

We realize that when you make a decision to buy Accounting Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and QuickBooks reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with QuickBooks. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • One-time payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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QuickBooks Comparisons

QuickBooks user reviews

Great tool

Read full review >
Lana
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2019 Company Size: More than 100 Employees Industry: Computer Software

Manage your invoices and payment with QuickBooks on the go

Read full review >
Anonymous Reviewer
3/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 26.09.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

It helps you to keep everything in one place

Read full review >
Lyle
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2019 Company Size: 1-10 Employees Industry: Motion Pictures and Film

I really like this tool for managing our accounting and finances

Read full review >
Ira
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2019 Company Size: More than 100 Employees Industry: Real Estate

Simple to use, great for small to medium sized businesses

Read full review >
Joel Willoughby
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.05.2019 Company Size: 1-10 Employees Industry: Construction

What are QuickBooks pricing details?

QuickBooks Pricing Plans:

Free Trial

Self-employed

$5/month

Simple Start

$7/month

Essentials

$17/month

Plus

$25/month

QuickBooks offers four pricing plans with monthly subscriptions. All plans include customer support, integration with apps you already use, and secure bank connection. Discounts are regularly offered and a free 30-day trial is available.

FREELANCER

Self-employed – $5/month

  • Track miles
  • Track income & expenses
  • Estimate quarterly taxes
  • Run reports
  • Invoice & accept payments

SMALL BUSINESS

Simple Start – $7/month

  • Track income & expenses
  • Maximize tax deductions
  • Invoice & accept payments
  • Run reports
  • Send estimates
  • Track sales & sales tax

Essentials – $17/month

  • Track income & expenses
  • Maximize tax deductions
  • Invoice & accept payments
  • Run reports
  • Send estimates
  • Track sales & sales tax
  • Manage bills
  • Multiple users
  • Track time

Plus – $25/month

  • Track income & expenses
  • Maximize tax deductions
  • Invoice & accept payments
  • Run reports
  • Send estimates
  • Track sales & sales tax
  • Manage bills
  • Multiple users
  • Track time
  • Track inventory
  • Manage 1099 contractors

Small business plans come with add-on options for Enhanced Payroll or Full Service Payroll solutions at separate costs.

What integrations are available for QuickBooks?

QuickBooks Pro Integrations:

Compatible with other QuickBooks editions:

  • QuickBooks Online
  • QuickBooks Premier
  • QuickBooks Enterprise Solutions
  • QuickBooks Accountant
  • QuickBooks for Mac

And other Intuit industry-specific solutions:

  • Construction accounting software
  • Manufacturing accounting software
  • Nonprofit accounting software
  • Professional services accounting software
  • Retail accounting software

QuickBooks Online Integrations:

QuickBooks Online connects with applications by QuickBooks:

  • QuickBooks Payroll
  • QuickBooks Payments

QuickBooks Online add-ons:

  • Mavenlink
  • Shoeboxed
  • TSheets
  • Jobber
  • Bill.com
  • Method CRM

QuickBooks API is also available for app developers to build integrations between their systems and connect customer data with REST-based API.

QuickBooks average rating:

Average score
4.6/5 (11 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Lyle

PROS: Before using QuickBooks I had so many things to do for company’s finances and this was so exhausting. Thankfully, I have found out about QuickBooks and I started using it immediately. All my finances are kept up-to-date in manageable platform. I can understand where the money is going and what’s coming next.

CONS: The learning curve is steep, it took us few weeks to figure out the layout and to learn how it works. But on the other side, this is mostly because I don’t have an accounting background with some program.

Reviewed 7 months ago

Read full review >

The least favorable review

Katrina Carlson

PROS: The best part of this product is that it's cloud based and you can schedule repeat invoices to be sent.

CONS: The customer service is terrible. A QB rep made a mistake, and I got double billed because of it for many months. I spent hours on the phone being put on hold and transferred to one wrong department after another. After talking to six different departments, I was finally told that they won't refund the amount and that I would continue to be billed because the subscription isn't cancelled. I did cancel it. Hopefully they won't continue to erroneously bill me.

Reviewed 11 months ago

Read full review >

More reviews from 11 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Great tool

Read full review >
Lana
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: I like that I can easily access the web interface it works great for SMB even though it doesn’t offer lot of features for mid-size companies. You can use up to 200-300 invoices per month, there is a batching features in case you want to send them all. It has easy reports, and integration with bank and credit card, it reduces the data entry and expense tracking. We can easily see the status of the bank account.

CONS: It has limited reporting capabilities, there is not subsidiary reporting and it can be slow sometimes but I don’t know whether this is software’s issue or issue with our connection. Also, it locks up when doing the payroll and taxes.

What do you think about this review? Great Poor

Manage your invoices and payment with QuickBooks on the go

Read full review >
Anonymous Reviewer
3/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 26.09.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: It's super easy to install and integrate with existing systems. Apart from that you can manage it on the go (online ) even from your smart phone. It's GST ready ( for indian user ) , so can easily create and manage GST invoices.

CONS: While working from mobile devices ( especially from android smartphones ) , it is quite slow and I do think that developer team should look into this.

What do you think about this review? Great Poor

It helps you to keep everything in one place

Read full review >
Lyle
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2019 Company Size: 1-10 Employees Industry: Motion Pictures and Film

PROS: Before using QuickBooks I had so many things to do for company’s finances and this was so exhausting. Thankfully, I have found out about QuickBooks and I started using it immediately. All my finances are kept up-to-date in manageable platform. I can understand where the money is going and what’s coming next.

CONS: The learning curve is steep, it took us few weeks to figure out the layout and to learn how it works. But on the other side, this is mostly because I don’t have an accounting background with some program.

What do you think about this review? Great Poor

I really like this tool for managing our accounting and finances

Read full review >
Ira
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2019 Company Size: More than 100 Employees Industry: Real Estate

PROS: With QuickBooks we are more flexible when it comes to using platforms, we don’t have to use only Pc or Mac platform. This tool helped us to migrate from desktop Pc to Apple. It is extremely easy to work with it, all we have to do is to log in and use the accounting software on the laptops. We can easily access QB while traveling or when working remotely.

CONS: I had some troubles with the conversion from desktop to online and the data didn’t move all. We have reported this issue and the support team has helped us.

What do you think about this review? Great Poor

Simple to use, great for small to medium sized businesses

Read full review >
Joel Willoughby
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.05.2019 Company Size: 1-10 Employees Industry: Construction

PROS: It was pretty easy for me to set this up for our company by watching a few Youtube tutorials. After that I did end up taking a few courses online with a CPA referred by Quickbooks. I have had to call QB for support issues several times and they were very helpful in each occasion. The reports are easy to read if you know a little about bookkeeping and the P&L is very easy to dissect. Personally this is the only bookkeeping software I have used so I can't say that it is better than another or not, but I definitely recommend it. They even now are testing out a Beta where you can pay to have a CPA do a virtual chat with you and help you out with any thing you need. Right now they are helping me find some discrepancies and reconcile my transactions.

CONS: It would be nice if there were a tutorial built in to QB so that we would not have to go searching for a second party tutorial. But maybe that exists and I missed it.

What do you think about this review? Great Poor

Downgraded software. Terrible customer support.

Read full review >
Katrina Carlson
1/5

Overall impression

1/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

Published on: 07.05.2019 Company Size: 1-10 Employees Industry: N/A

PROS: The best part of this product is that it's cloud based and you can schedule repeat invoices to be sent.

CONS: The customer service is terrible. A QB rep made a mistake, and I got double billed because of it for many months. I spent hours on the phone being put on hold and transferred to one wrong department after another. After talking to six different departments, I was finally told that they won't refund the amount and that I would continue to be billed because the subscription isn't cancelled. I did cancel it. Hopefully they won't continue to erroneously bill me.

What do you think about this review? Great Poor

I like this tool

Read full review >
Kristi
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.10.2018 Company Size: More than 100 Employees Industry: Accounting

PROS: As a bookkeeper, flexibility is extremely important to me, I need to have an access to my clients’ books from anywhere so I don’t have to go to their place in order to keep the accounting. I like this tool because I can access it from anywhere.

CONS: I’d like to see a feature to import the checks. It is time-consuming for clients who use one system to track the information and to use QB for accounting and payroll.

What do you think about this review? Great Poor

Easy to learn and helpful product

Read full review >
Maxine
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.04.2018 Company Size: More than 100 Employees Industry: Real Estate

PROS: I like that this tool is online and that I have constant access to my profile. It doesn’t matter whether am at home or traveling I can always check the status of my account. I can easily update deposits, correct errors and check the status of the invoices. I can even email the customers instead of calling them.

CONS: I don’t like that when searching there are screens that the software insists on returning to the top before you can work on the page again, it shows up all the time no matter what I do. It would be great if I could close the list at once.

What do you think about this review? Great Poor

Great and easy to use

Read full review >
Doug
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.03.2018 Company Size: 1-10 Employees Industry: Automotive

PROS: I like that it’s simply to use and easy to set it up. This is online solution and you can have an access from anywhere all you’re going to need is the access to the internet. This is fast and responsive product. It is easy customizable. QuickBooks is great way for bypassing local software so we can easily customize it to our needs.

CONS: They could improve their support team, because when we had to customize it the support team wasn’t reactive and they lacked some knowledge.

What do you think about this review? Great Poor

Great product but there is always room for improvements

Read full review >
Barry
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 20.02.2018 Company Size: 1-10 Employees Industry: Management Consulting

PROS: The system sync well with all my financial accounts, and all my transactions are in one system automatically. There is no need for manual work. I can locate my business finances from one location and access it from everywhere.

CONS: If you don’t have an experience with accounting then it would be little difficult to use this tool. It would be helpful if they could include the tutorial, I’m not satisfied even from the customer service either because when I called them they made the problem even worse.

What do you think about this review? Great Poor

Wonderful product and wonderful customer service

Read full review >
Marcos
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.02.2018 Company Size: More than 100 Employees Industry: Real Estate

PROS: The customer service team is great and knowledgeable. I had some issues and they helped me to resolve it, they are very patient and responsive. Once I learned how this program works I feel like an expert in this field. If you have some basic skills with accounting principles than it will be easy to learn how to use it.

CONS: Whenever I load my transactions from the bank account the system double enters the checks, in order to understand what was going on I had to unreconciled and re-reconcile the accounts so to find that there are double entries between the checks written.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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