Raygun Review
What is Raygun?
Raygun is a software intelligence platform that enables organizations and software teams to proactively find, diagnose, and fix application performance issues and software errors before end users experience them. The platform provides full visibility into problems as well as workflow tools that allow users to solve errors and problems quickly, and improve customer experiences.
Raygun, furthermore, has crash reporting features that permit organizations and software teams to capture, track, analyze, and solve any error and crash in their stack. The platform also provides them with the capability to understand how end users are experiencing their applications, allowing them to discover the root causes of slow pages loads and network calls, and other application performance issues that end users are experiencing.
The software intelligence platform can identify every user of an application and generates full session and error histories. Last but not least, Raygun lets users track the deployments and releases of their applications, wherein they can verify if they have fixed the issues and identify new issues that are being introduced in each deployment and release.
Show MoreOverview of Raygun Benefits
Discover And Understand Every Error And Crash
Raygun delivers crash reporting features that enable organizations and teams to discover, understand, and solve the errors and crashes being experienced by end users. They will be able to track the errors and crashes occurring in every major programming language, platform, operating system, browser, and host. Raygun generates full stack traces so users can find every error and crash in their stack.
Group Errors And Crashes
As part of its crash reporting features, Raygun organizes errors, bugs, and crashes into groups. These error groups classify errors that are active, resolved, resolved in a particular version, ignored, and permanently ignored. Thus, grouping of errors helps users determine the statuses of errors and how these errors are being treated and addressed. They will receive notifications based on these error groups. For instance, they will receive a notification when a resolved error happens again.They can then reassign this error to the Active error group or status. Errors that are ignored permanently are not assigned to Active when they re-occur.
Prioritize Errors And Crashes Using Inbound Filters
Another crash reporting feature offered by Raygun is the ability to use inbound filters. Inbound filters are used to filter errors based on machine name, version, IP address, hostname, and more. With this feature, users will be able to focus on the errors that have a direct impact on their customers.
Create And Share Crash Reports
When users capture errors and crashes, Raygun permits them to generate reports that contain the specific data they want to concentrate on. These crash reports can also be scheduled so they can be run regularly based on the time periods they specified. They can share the crash reports with their colleagues as well as import them into third-party tools.
Real User Monitoring
Raygun delivers real user monitoring features which enable teams to capture user sessions so they can understand the issues and problems related to the performance of their web and mobile applications that affect customers. Thus, they will be able to identify issues and problems from the perspective of actual app users and based on actual user experiences. In addition, Raygun has web monitoring capabilities that permit teams to access waterfall views that show page speed, load times, the most requested pages, and the slowest pages. These capabilities allow them to discover the root causes of poor performance and poor user experiences.
User Tracking Features
The software intelligence platform doesn’t only capture application performance issues and problems, but it also allows teams to monitor end users and customers and determine how they are impacted by such issues and problems. It has user tracking features that let them identify the end users and customers who are affected by errors, crashes, and app performance issues. Interestingly, Raygun permits teams to perform user tracking even if customers don’t send error and crash reports, or support tickets.
Track Every Deployment And Release
Summing it up, Raygun can be incorporated into the release and deployment management processes of an organization. As they ship new applications, users will be able to monitor every deployment. They can determine if they were able to completely solve the issues and problems in each version of their app, and if new problems are being introduced in each deployment. This permits them to confirm how versions and deployments affect the overall health and performance of applications, letting them identify areas of improvement.
Show MoreOverview of Raygun Features
- Track Down Every Bug
- Crash Reporting
- Strack Trace
- Error Groups
- Inbound Filtering
- Create, Schedule, And Share Reports
- Export Reports To Third-Party Tools
- Visualize App Performance
- View End-To-End User Sessions
- Real User Monitoring
- Web Performance Monitoring
- Dive Into User Sessions
- User Tracking
- Track New Deployment
- See If Errors are Resolved on Introduced
- Version Tracking and Usage Stats
Raygun Position In Our Categories
Since businesses have distinct business demands, it is only sensible they avoid purchasing an all-encompassing, “perfect” software product. Having said that, it would be hard to try to pinpoint such a software product even among branded software products. The efficient thing to do is to narrow down the varied important factors that require analysis including major features, costing, skill ability of staff members, organizational size, etc. Then, you should double down on your research to a full extent. Browse over some Raygun analyses and scrutinize each of the software systems in your shortlist in detail. Such comprehensive research guarantee you circumvent poorly fit software solutions and buy the system that meets all the tools your company requires in growing the business.
Position of Raygun in our main categories:
TOP
5
Raygun is one of the top 5 Application Performance Monitoring Software products
If you are considering Raygun it may also be a good idea to check out other subcategories of Application Performance Monitoring Software listed in our database of SaaS software reviews.
There are trendy and widely used systems in each software group. But are they necessarily the best fit for your enterprise’s specific requirements? A popular software application may have thousands of customers, but does it provide what you need? For this reason, do not blindly invest in popular systems. Read at least a few Raygun Application Performance Monitoring Software reviews and mull over the aspects that you wish to have in the software such as the fees, main functionality, available integrations etc. Then, choose a few apps that fit your needs. Check out the free trials of these apps, read online comments, get information from the seller, and do your investigation systematically. This in-depth research is certain to help you choose the most excellent software solution for your firm’s unique wants.
How Much Does Raygun Cost?
Raygun Pricing Plans:
Free Trial
Platform Startup
$249/mo.
Platform Small Business
$749/mo.
Platform Business
$1,999/mo.
Platform Enterprise
Contact vendor
Crash Reporting Side Project
$19/mo.
Crash Reporting Startup
$99/mo.
Crash Reporting Small Business
$249/mo.
Crash Reporting Business
$899/mo.
Real User Monitoring Side Project
$19/mo.
Real User Monitoring Startup
$99/mo.
Real User Monitoring Small Business
$249/mo.
Real User Monitoring Business
$899/mo.
What are Raygun pricing details?
Raygun Pricing Plans:
Free Trial
Platform Startup
$249/mo.
Platform Small Business
$749/mo.
Platform Business
$1,999/mo.
Platform Enterprise
Contact vendor
Crash Reporting Side Project
$19/mo.
Crash Reporting Startup
$99/mo.
Crash Reporting Small Business
$249/mo.
Crash Reporting Business
$899/mo.
Real User Monitoring Side Project
$19/mo.
Real User Monitoring Startup
$99/mo.
Real User Monitoring Small Business
$249/mo.
Real User Monitoring Business
$899/mo.
Raygun offers several SMB and enterprise pricing plans for all users to choose from. Most of the plans are available either on a monthly or yearly subscription basis, and the pricing depends on the number of events (error occurrences or users sessions that the platform has to process) you need to manage per month.
In addition, crash reporting and real user monitoring are included in the plans. Give the details a look, and select the best plan for your organization:
Platform
Startup
- $249/mo. – billed monthly
- $199/mo. – billed annually
- 250,000 events/month
- Unlimited applications
- 60 day retention period
- Core Features
- Unlimited team members
- Unlimited integrations
- Advanced filters & search
- Inbound filters
- 1 dashboard
- 5 reports
- Country level geo data
- Data comparison
- Custom timings
- Team permissions
- Assign & comment
- Basic SSO
- Custom event allocation
- Email support
Small Business
- $749/mo. – billed monthly
- $549/mo. – billed annually
- 1,00,000 events/month
- Unlimited applications
- 60 day retention period
- Core Features
- Unlimited team members
- Unlimited integrations
- Advanced filters & search
- Inbound filters
- 2 dashboards
- 5 reports
- Country level geo data
- Data comparison
- Custom timings
- Team permissions
- Assign & comment
- Basic SSO
- Custom event allocation
- Email support
Business
- $1,999/mo. – billed monthly
- $1,499/mo. – billed annually
- Unlimited events/month
- Unlimited applications
- 90 day retention period
- Core Features
- Unlimited team members
- Unlimited integrations
- Advanced filters & search
- Inbound filters
- 5 dashboards
- 50 reports
- 1,000 Insights pages scanned
- Country level geo data
- Data comparison
- Custom timings
- Bulk export
- Invoice billing
- Early adopter program
- Team permissions
- Assign & comment
- Audit log
- Rate limited
- Basic SSO
- Email support
Enterprise
- Unlimited events/month
- Unlimited applications
- 180 day retention period
- Core Features:
- Unlimited team members
- Unlimited integrations
- Advanced filters & search
- Inbound filters
- Unlimited dashboards
- Unlimited reports
- 10,000 Insights pages scanned
- Country, state and city level geo data
- Data comparison
- Custom timings
- Bulk export
- Export API
- Invoice billing
- Early adopter program
- Team permissions
- Assign & comment
- Audit log
- No rate limiting
- Custom terms and agreements
- Advanced SSO
- Security review
- Training
- Dedicated account manager
- On premise option
- Email and phone support
Contact the vendor to get more information and request for a quote for Raygun’s enterprise pricing plan.
Crash Reporting
Side Project
- $19/mo.
- 1,000 events/month
- 1 application
- 30 day retention period
- Core Features:
- Single developer
- Advanced filters & search
- Inbound filters
Startup
- $99/mo. – billed monthly
- $79/mo. – billed annually
- 100,000 events/month
- Unlimited applications
- 30 day retention period
- Core Features:
- Unlimited team members
- Unlimited integrations
- 1 dashboard
- Advanced filters & search
- Inbound filters
- Basic SSO
- Team permissions
- Assign & comment
- Email support
Small Business
- $249/mo. – billed monthly
- $199/mo. – billed annually
- 250,000 events/month
- Unlimited applications
- 30 day retention period
- Core Features:
- Unlimited team members
- Unlimited integrations
- 1 dashboard
- Advanced filters & search
- Inbound filters
- 5 reports
- Early Adopter program
- Team permissions
- Assign & comment
- Audit log
- Basic SSO
- Email support
Business
- $899/mo. – billed monthly
- $649/mo. – billed annually
- 1,000,000 events/month
- Unlimited applications
- 30 day retention period
- Core Features:
- Unlimited team members
- Unlimited integrations
- 5 dashboards
- Advanced filters & search
- Inbound filters
- Unlimited reports
- Bulk export
- Invoice billing annual only
- Early Adopter program
- Team permissions
- Assign & comment
- Audit log
- No rate limiting
- Advanced SSO
- Training
- Dedicated account manager
- Email and phone support
Real User Monitoring
Side Project
- $19/mo.
- 1,000 events/month
- 1 application
- 30 day retention period
- Core Features:
- Single developer
- Advanced filters
- Crash free users
- Data comparison
- Custom timings
- Country-level geo data
Startup
- $99/mo. – billed monthly
- $79/mo. – billed annually
- 100,000 events/month
- Unlimited applications
- 30 day retention period
- Core Features:
- Unlimited team members
Unlimited integrations - 1 dashboard
- Advanced filters
- Crash free users
- Data comparison
- Custom timings
- Country-level geo data
- Team permissions
- Basic SSO
- Email Support
- Unlimited team members
Small Business
- $249/mo. – billed monthly
- $199/mo. – billed annually
- 250,000 events/month
- Unlimited applications
- 30 day retention period
- Core Features:
- Unlimited team members
- Unlimited integrations
- 1 dashboard
- Advanced filters
- Crash free users
- Data comparison
- Custom timings
- 500 Insights pages scanned
- Country-level geo data
- Early adopter program
- Team permissions
- Audit log
- Basic SSO
- Email Support
Business
- $899/mo. – billed monthly
- $649/mo. – billed annually
- 1,000,000 events/month
- Unlimited applications
- 30 day retention period
- Core Features:
- Unlimited team members
- Unlimited integrations
- 5 dashboards
- Advanced filters
- Crash free users
- Data comparison
- Custom timings
- 5,000 Insights pages scanned
- Country, state and city level geo data
- Invoice billing annual only
- Early adopter program
- Team permissions
- Audit log
- No rate limiting
- Advanced SSO
- Training
- Dedicated account manager
- Email and phone support
User Satisfaction
Positive Social Media Mentions
222
Negative Social Media Mentions
4
We know that when you decide to get a Application Performance Monitoring Software it’s important not only to learn how experts rank it in their reviews, but also to find out whether the real people and businesses that use these solutions are actually satisfied with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Raygun reviews across a wide range of social media sites. The information is then presented in a simple to digest way indicating how many people had positive and negative experience with Raygun. With that information at hand you will be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Raygun?
Raygun’s Crash Reporting can be integrated with the following software solutions:
- Asana
- Assembla
- BitBucket
- BugHerd
- Campfire
- Flowdock
- Fogbugz
- GitHub
- GitLab
- HipChat
- JIRA
Lighthouse - Moxtra
- PagerDuty
- PivotalTracker
- CA Agile Central
- Slack
- Sprintly
- Targetprocess
- Trello
- VictorOps
- Visual Studio Team Services
- Webhooks
- YouTrack
- Zendesk
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