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Raygun Review

Raygun
Our score: 9.3 User satisfaction: 97%

What is Raygun?

Raygun is a software intelligence platform that enables organizations and software teams to proactively find, diagnose, and fix application performance issues and software errors before end users experience them. The platform provides full visibility into problems as well as workflow tools that allow users to solve errors and problems quickly, and improve customer experiences.

Raygun, furthermore, has crash reporting features that permit organizations and software teams to capture, track, analyze, and solve any error and crash in their stack. The platform also provides them with the capability to understand how end users are experiencing their applications, allowing them to discover the root causes of slow pages loads and network calls, and other application performance issues that end users are experiencing.

The software intelligence platform can identify every user of an application and generates full session and error histories. Last but not least, Raygun lets users track the deployments and releases of their applications, wherein they can verify if they have fixed the issues and identify new issues that are being introduced in each deployment and release.

Overview of Raygun Benefits

Discover And Understand Every Error And Crash

Raygun delivers crash reporting features that enable organizations and teams to discover, understand, and solve the errors and crashes being experienced by end users. They will be able to track the errors and crashes occurring in every major programming language, platform, operating system, browser, and host. Raygun generates full stack traces so users can find every error and crash in their stack.

Group Errors And Crashes

As part of its crash reporting features, Raygun organizes errors, bugs, and crashes into groups. These error groups classify errors that are active, resolved, resolved in a particular version, ignored, and permanently ignored. Thus, grouping of errors helps users determine the statuses of errors and how these errors are being treated and addressed. They will receive notifications based on these error groups. For instance, they will receive a notification when a resolved error happens again.They can then reassign this error to the Active error group or status. Errors that are ignored permanently are not assigned to Active when they re-occur.

Prioritize Errors And Crashes Using Inbound Filters

Another crash reporting feature offered by Raygun is the ability to use inbound filters. Inbound filters are used to filter errors based on machine name, version, IP address, hostname, and more. With this feature, users will be able to focus on the errors that have a direct impact on their customers.

Create And Share Crash Reports

When users capture errors and crashes, Raygun permits them to generate reports that contain the specific data they want to concentrate on. These crash reports can also be scheduled so they can be run regularly based on the time periods they specified. They can share the crash reports with their colleagues as well as import them into third-party tools.

Real User Monitoring

Raygun delivers real user monitoring features which enable teams to capture user sessions so they can understand the issues and problems related to the performance of their web and mobile applications that affect customers. Thus, they will be able to identify issues and problems from the perspective of actual app users and based on actual user experiences. In addition, Raygun has web monitoring capabilities that permit teams to access waterfall views that show page speed, load times, the most requested pages, and the slowest pages. These capabilities allow them to discover the root causes of poor performance and poor user experiences.

User Tracking Features

The software intelligence platform doesn’t only capture application performance issues and problems, but it also allows teams to monitor end users and customers and determine how they are impacted by such issues and problems. It has user tracking features that let them identify the end users and customers who are affected by errors, crashes, and app performance issues. Interestingly, Raygun permits teams to perform user tracking even if customers don’t send error and crash reports, or support tickets.

Track Every Deployment And Release

Summing it up, Raygun can be incorporated into the release and deployment management processes of an organization. As they ship new applications, users will be able to monitor every deployment. They can determine if they were able to completely solve the issues and problems in each version of their app, and if new problems are being introduced in each deployment. This permits them to confirm how versions and deployments affect the overall health and performance of applications, letting them identify areas of improvement.

Overview of Raygun Features

  • Track Down Every Bug
  • Crash Reporting
  • Strack Trace
  • Error Groups
  • Inbound Filtering
  • Create, Schedule, And Share Reports
  • Export Reports To Third-Party Tools
  • Visualize App Performance
  • View End-To-End User Sessions
  • Real User Monitoring
  • Web Performance Monitoring
  • Dive Into User Sessions
  • User Tracking
  • Track New Deployment
  • See If Errors are Resolved on Introduced
  • Version Tracking and Usage Stats

Raygun Position In Our Categories

Knowing that companies have particular business needs, it is logical they avoid picking a one-size-fits-all, ideal solution. Just the same, it would be difficult to try to chance on such an app even among widely used software systems.
The sensible step to do would be to spell out the numerous key aspects which need analysis such as crucial features, costing, skill levels of the employees, business size, etc. Then, you should conduct your product research fully. Read these Raygun reviews and look over the other software options in your list in detail. Such well-rounded product research ascertain you take out unfit applications and select the one which has all the benefits your company requires.

Position of Raygun in our main categories:

TOP 5

Raygun is one of the top 5 Application Performance Monitoring Software products

If you are interested in Raygun it may also be a good idea to analyze other subcategories of Application Performance Monitoring Software listed in our base of B2B software reviews.

Since each organization has particular business requirements, it is sensible for them to refrain from searching for a one-size-fits-all perfect software system. Needless to say, it would be futile to try to find such an app even among market-leading software platforms. The smart thing to do would be to catalog the various vital factors that need consideration such as required features, finances, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Raygun Application Performance Monitoring Software reviews and check out each of the other systems in your shortlist in detail. Such comprehensive groundwork can make sure you weed out ill-fitting platforms and zero in on the solution that provides all the features you need for business success.

How Much Does Raygun Cost?

Raygun Pricing Plans:

Free Trial

Platform Startup

$249/mo.

Platform Small Business

$749/mo.

Platform Business

$1,999/mo.

Platform Enterprise

Contact vendor

Crash Reporting Side Project

$19/mo.

Crash Reporting Startup

$99/mo.

Crash Reporting Small Business

$249/mo.

Crash Reporting Business

$899/mo.

Real User Monitoring Side Project

$19/mo.

Real User Monitoring Startup

$99/mo.

Real User Monitoring Small Business

$249/mo.

Real User Monitoring Business

$899/mo.

Raygun offers several SMB and enterprise pricing plans for all users to choose from. Most of the plans are available either on a monthly or yearly subscription basis, and the pricing depends on the number of events (error occurrences or users sessions that the platform has to process) you need to manage per month.

In addition, crash reporting and real user monitoring are included in the plans. Give the details a look, and select the best plan for your organization:

Platform

Startup

  • $249/mo. – billed monthly
  • $199/mo. – billed annually
  • 250,000 events/month
  • Unlimited applications
  • 60 day retention period
  • Core Features
    • Unlimited team members
    • Unlimited integrations
    • Advanced filters & search
    • Inbound filters
    • 1 dashboard
    • 5 reports
    • Country level geo data
    • Data comparison
    • Custom timings
    • Team permissions
    • Assign & comment
    • Basic SSO
    • Custom event allocation
    • Email support

Small Business

  • $749/mo. – billed monthly
  • $549/mo. – billed annually
  • 1,00,000 events/month
  • Unlimited applications
  • 60 day retention period
  • Core Features
    • Unlimited team members
    • Unlimited integrations
    • Advanced filters & search
    • Inbound filters
    • 2 dashboards
    • 5 reports
    • Country level geo data
    • Data comparison
    • Custom timings
    • Team permissions
    • Assign & comment
    • Basic SSO
    • Custom event allocation
    • Email support

Business

  • $1,999/mo. – billed monthly
  • $1,499/mo. – billed annually
  • Unlimited events/month
  • Unlimited applications
  • 90 day retention period
  • Core Features
    • Unlimited team members
    • Unlimited integrations
    • Advanced filters & search
    • Inbound filters
    • 5 dashboards
    • 50 reports
    • 1,000 Insights pages scanned
    • Country level geo data
    • Data comparison
    • Custom timings
    • Bulk export
    • Invoice billing
    • Early adopter program
    • Team permissions
    • Assign & comment
    • Audit log
    • Rate limited
    • Basic SSO
    • Email support

Enterprise

  • Unlimited events/month
  • Unlimited applications
  • 180 day retention period
  • Core Features:
    • Unlimited team members
    • Unlimited integrations
    • Advanced filters & search
    • Inbound filters
    • Unlimited dashboards
    • Unlimited reports
    • 10,000 Insights pages scanned
    • Country, state and city level geo data
    • Data comparison
    • Custom timings
    • Bulk export
    • Export API
    • Invoice billing
    • Early adopter program
    • Team permissions
    • Assign & comment
    • Audit log
    • No rate limiting
    • Custom terms and agreements
    • Advanced SSO
    • Security review
    • Training
    • Dedicated account manager
    • On premise option
    • Email and phone support

Contact the vendor to get more information and request for a quote for Raygun’s enterprise pricing plan.

Crash Reporting

Side Project

  • $19/mo.
  • 1,000 events/month
  • 1 application
  • 30 day retention period
  • Core Features:
    • Single developer
    • Advanced filters & search
    • Inbound filters

Startup

  • $99/mo. – billed monthly
  • $79/mo. – billed annually
  • 100,000 events/month
  • Unlimited applications
  • 30 day retention period
  • Core Features:
    • Unlimited team members
    • Unlimited integrations
    • 1 dashboard
    • Advanced filters & search
    • Inbound filters
    • Basic SSO
    • Team permissions
    • Assign & comment
    • Email support

Small Business

  • $249/mo. – billed monthly
  • $199/mo. – billed annually
  • 250,000 events/month
  • Unlimited applications
  • 30 day retention period
  • Core Features:
    • Unlimited team members
    • Unlimited integrations
    • 1 dashboard
    • Advanced filters & search
    • Inbound filters
    • 5 reports
    • Early Adopter program
    • Team permissions
    • Assign & comment
    • Audit log
    • Basic SSO
    • Email support

Business

  • $899/mo. – billed monthly
  • $649/mo. – billed annually
  • 1,000,000 events/month
  • Unlimited applications
  • 30 day retention period
  • Core Features:
    • Unlimited team members
    • Unlimited integrations
    • 5 dashboards
    • Advanced filters & search
    • Inbound filters
    • Unlimited reports
    • Bulk export
    • Invoice billing annual only
    • Early Adopter program
    • Team permissions
    • Assign & comment
    • Audit log
    • No rate limiting
    • Advanced SSO
    • Training
    • Dedicated account manager
    • Email and phone support

Real User Monitoring

Side Project

  • $19/mo.
  • 1,000 events/month
  • 1 application
  • 30 day retention period
  • Core Features:
    • Single developer
    • Advanced filters
    • Crash free users
    • Data comparison
    • Custom timings
    • Country-level geo data

Startup

  • $99/mo. – billed monthly
  • $79/mo. – billed annually
  • 100,000 events/month
  • Unlimited applications
  • 30 day retention period
  • Core Features:
    • Unlimited team members
      Unlimited integrations
    • 1 dashboard
    • Advanced filters
    • Crash free users
    • Data comparison
    • Custom timings
    • Country-level geo data
    • Team permissions
    • Basic SSO
    • Email Support

Small Business

  • $249/mo. – billed monthly
  • $199/mo. – billed annually
  • 250,000 events/month
  • Unlimited applications
  • 30 day retention period
  • Core Features:
    • Unlimited team members
    • Unlimited integrations
    • 1 dashboard
    • Advanced filters
    • Crash free users
    • Data comparison
    • Custom timings
    • 500 Insights pages scanned
    • Country-level geo data
    • Early adopter program
    • Team permissions
    • Audit log
    • Basic SSO
    • Email Support

Business

  • $899/mo. – billed monthly
  • $649/mo. – billed annually
  • 1,000,000 events/month
  • Unlimited applications
  • 30 day retention period
  • Core Features:
    • Unlimited team members
    • Unlimited integrations
    • 5 dashboards
    • Advanced filters
    • Crash free users
    • Data comparison
    • Custom timings
    • 5,000 Insights pages scanned
    • Country, state and city level geo data
    • Invoice billing annual only
    • Early adopter program
    • Team permissions
    • Audit log
    • No rate limiting
    • Advanced SSO
    • Training
    • Dedicated account manager
    • Email and phone support

User Satisfaction

Positive Social Media Mentions 222
Negative Social Media Mentions 4

We realize that when you make a decision to buy Application Performance Monitoring Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Raygun reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Raygun. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Raygun pricing details?

Raygun Pricing Plans:

Free Trial

Platform Startup

$249/mo.

Platform Small Business

$749/mo.

Platform Business

$1,999/mo.

Platform Enterprise

Contact vendor

Crash Reporting Side Project

$19/mo.

Crash Reporting Startup

$99/mo.

Crash Reporting Small Business

$249/mo.

Crash Reporting Business

$899/mo.

Real User Monitoring Side Project

$19/mo.

Real User Monitoring Startup

$99/mo.

Real User Monitoring Small Business

$249/mo.

Real User Monitoring Business

$899/mo.

Raygun offers several SMB and enterprise pricing plans for all users to choose from. Most of the plans are available either on a monthly or yearly subscription basis, and the pricing depends on the number of events (error occurrences or users sessions that the platform has to process) you need to manage per month.

In addition, crash reporting and real user monitoring are included in the plans. Give the details a look, and select the best plan for your organization:

Platform

Startup

  • $249/mo. – billed monthly
  • $199/mo. – billed annually
  • 250,000 events/month
  • Unlimited applications
  • 60 day retention period
  • Core Features
    • Unlimited team members
    • Unlimited integrations
    • Advanced filters & search
    • Inbound filters
    • 1 dashboard
    • 5 reports
    • Country level geo data
    • Data comparison
    • Custom timings
    • Team permissions
    • Assign & comment
    • Basic SSO
    • Custom event allocation
    • Email support

Small Business

  • $749/mo. – billed monthly
  • $549/mo. – billed annually
  • 1,00,000 events/month
  • Unlimited applications
  • 60 day retention period
  • Core Features
    • Unlimited team members
    • Unlimited integrations
    • Advanced filters & search
    • Inbound filters
    • 2 dashboards
    • 5 reports
    • Country level geo data
    • Data comparison
    • Custom timings
    • Team permissions
    • Assign & comment
    • Basic SSO
    • Custom event allocation
    • Email support

Business

  • $1,999/mo. – billed monthly
  • $1,499/mo. – billed annually
  • Unlimited events/month
  • Unlimited applications
  • 90 day retention period
  • Core Features
    • Unlimited team members
    • Unlimited integrations
    • Advanced filters & search
    • Inbound filters
    • 5 dashboards
    • 50 reports
    • 1,000 Insights pages scanned
    • Country level geo data
    • Data comparison
    • Custom timings
    • Bulk export
    • Invoice billing
    • Early adopter program
    • Team permissions
    • Assign & comment
    • Audit log
    • Rate limited
    • Basic SSO
    • Email support

Enterprise

  • Unlimited events/month
  • Unlimited applications
  • 180 day retention period
  • Core Features:
    • Unlimited team members
    • Unlimited integrations
    • Advanced filters & search
    • Inbound filters
    • Unlimited dashboards
    • Unlimited reports
    • 10,000 Insights pages scanned
    • Country, state and city level geo data
    • Data comparison
    • Custom timings
    • Bulk export
    • Export API
    • Invoice billing
    • Early adopter program
    • Team permissions
    • Assign & comment
    • Audit log
    • No rate limiting
    • Custom terms and agreements
    • Advanced SSO
    • Security review
    • Training
    • Dedicated account manager
    • On premise option
    • Email and phone support

Contact the vendor to get more information and request for a quote for Raygun’s enterprise pricing plan.

Crash Reporting

Side Project

  • $19/mo.
  • 1,000 events/month
  • 1 application
  • 30 day retention period
  • Core Features:
    • Single developer
    • Advanced filters & search
    • Inbound filters

Startup

  • $99/mo. – billed monthly
  • $79/mo. – billed annually
  • 100,000 events/month
  • Unlimited applications
  • 30 day retention period
  • Core Features:
    • Unlimited team members
    • Unlimited integrations
    • 1 dashboard
    • Advanced filters & search
    • Inbound filters
    • Basic SSO
    • Team permissions
    • Assign & comment
    • Email support

Small Business

  • $249/mo. – billed monthly
  • $199/mo. – billed annually
  • 250,000 events/month
  • Unlimited applications
  • 30 day retention period
  • Core Features:
    • Unlimited team members
    • Unlimited integrations
    • 1 dashboard
    • Advanced filters & search
    • Inbound filters
    • 5 reports
    • Early Adopter program
    • Team permissions
    • Assign & comment
    • Audit log
    • Basic SSO
    • Email support

Business

  • $899/mo. – billed monthly
  • $649/mo. – billed annually
  • 1,000,000 events/month
  • Unlimited applications
  • 30 day retention period
  • Core Features:
    • Unlimited team members
    • Unlimited integrations
    • 5 dashboards
    • Advanced filters & search
    • Inbound filters
    • Unlimited reports
    • Bulk export
    • Invoice billing annual only
    • Early Adopter program
    • Team permissions
    • Assign & comment
    • Audit log
    • No rate limiting
    • Advanced SSO
    • Training
    • Dedicated account manager
    • Email and phone support

Real User Monitoring

Side Project

  • $19/mo.
  • 1,000 events/month
  • 1 application
  • 30 day retention period
  • Core Features:
    • Single developer
    • Advanced filters
    • Crash free users
    • Data comparison
    • Custom timings
    • Country-level geo data

Startup

  • $99/mo. – billed monthly
  • $79/mo. – billed annually
  • 100,000 events/month
  • Unlimited applications
  • 30 day retention period
  • Core Features:
    • Unlimited team members
      Unlimited integrations
    • 1 dashboard
    • Advanced filters
    • Crash free users
    • Data comparison
    • Custom timings
    • Country-level geo data
    • Team permissions
    • Basic SSO
    • Email Support

Small Business

  • $249/mo. – billed monthly
  • $199/mo. – billed annually
  • 250,000 events/month
  • Unlimited applications
  • 30 day retention period
  • Core Features:
    • Unlimited team members
    • Unlimited integrations
    • 1 dashboard
    • Advanced filters
    • Crash free users
    • Data comparison
    • Custom timings
    • 500 Insights pages scanned
    • Country-level geo data
    • Early adopter program
    • Team permissions
    • Audit log
    • Basic SSO
    • Email Support

Business

  • $899/mo. – billed monthly
  • $649/mo. – billed annually
  • 1,000,000 events/month
  • Unlimited applications
  • 30 day retention period
  • Core Features:
    • Unlimited team members
    • Unlimited integrations
    • 5 dashboards
    • Advanced filters
    • Crash free users
    • Data comparison
    • Custom timings
    • 5,000 Insights pages scanned
    • Country, state and city level geo data
    • Invoice billing annual only
    • Early adopter program
    • Team permissions
    • Audit log
    • No rate limiting
    • Advanced SSO
    • Training
    • Dedicated account manager
    • Email and phone support

What integrations are available for Raygun?

Raygun’s Crash Reporting can be integrated with the following software solutions:

  • Asana
  • Assembla
  • BitBucket
  • BugHerd
  • Campfire
  • Flowdock
  • Fogbugz
  • GitHub
  • GitLab
  • HipChat
  • JIRA
    Lighthouse
  • Moxtra
  • PagerDuty
  • PivotalTracker
  • CA Agile Central
  • Slack
  • Sprintly
  • Targetprocess
  • Trello
  • VictorOps
  • Visual Studio Team Services
  • Webhooks
  • YouTrack
  • Zendesk
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Reviewed By Louie Andre
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