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Smartbear BugSnag Review
What is Smartbear BugSnag?
Smartbear BugSnag is an intuitive error monitoring system that tracks bugs and the performance of mobile, server, and web applications. The platform can be set to concentrate on key metrics and customize monitoring workflows, identifying errors, slowdowns, and an application’s health. It zeroes in on real-user performance data to identify lags in specific areas of an application and affords you the context to resolve them. The software also provides visibility into the manner in which app users interact with an app’s coding.
Smartbear BugSnag visualizes the health of an application, providing software and testing teams with crash data, error data, and an error inbox that classifies errors into different types. In addition, it provides context with which you can triage and address errors accordingly. This hastens the process of fixing bugs and releasing new application updates, which in turn satisfies app users. BugSnag also provides a timeline where you can monitor an app’s performance over time, unearthing inconsistencies in performance to identify hard-to-spot issues.
Bugnag is equipped with a search builder that tracks app performance in select areas. This comes in handy when certain functionalities aren’t performing as expected or experience unexpected delays. Moreover, you can set the software to monitor your app’s performance 24 hours a day, seven days a week, to spot discreet or complex issues. Your team can view BugSnag’s timeline and monitor trends to find inconsistencies and possible errors.
To quantify system scans, BugSnag populates summary reports that itemize performance metrics matched with your team’s performance goals to find possible discrepancies. Should errors be spotted, it can automatically send notifications via email and Slack. Additionally, the platform furnishes specific solutions based on the user type, namely observation teams, release management teams, and engineering management teams.
Smartbear BugSnag integrates with plenty of widely-used business apps, including Asana, Slack, Microsoft Teams, GitHub, and Amazon SQS. It also comes with three plans, which include a generous free plan for small teams.
Show MoreOverview of Smartbear BugSnag Benefits
Effective Performance Monitoring
Smartbear BugSnag leaves no stone unturned as it sweeps applications for possible bugs and performance issues. You can set the platform to monitor entire systems or select areas that are suspected to have errors. In doing so, you would know the types and number of errors an app has, an app’s health and stability, its crash rate, and the presence of slowdowns in specific app sections.
Proper Error Categorization
Smartbear BugSnag’s Error Inbox automatically classifies the errors and provides context on how to resolve each. Given the classification, software teams can prioritize which errors to concentrate on first, as the platform provides task management tools to assign fixes to your team members. The inbox also grants users an error history that can be used as a reference for recurring issues.
Comprehensive Performance Timeline
Smartbear BugSnag provides a comprehensive timeline that accounts for an app’s performance, releases, errors, browsers, type, and release stages. It also notes down the severity and status of each issue, whether it has been resolved or not. This provides managers with the visibility and context they need to properly monitor the progress of testing teams and see if their efforts have a considerable effect on an app’s performance.
App Stability Center
Smartbear BugSnag has a Stability Center on which you can monitor the status of each project. The page displays each project’s session stability, user stability, errors for review, and the latest release. Similar to the timeline, the Stability Center grants managers a quick view of the state of each project, allowing for the deployment of quick fixes whenever necessary.
App Health Measurement and Error Detection
Performance issues are typically harder to spot than bugs. As such, Smartbear BugSnag developed solutions for these. You can set performance benchmarks based on historical data and compare them with the current results to see if there are any discrepancies. The platform can also monitor a system 24/7 to check the app’s health over time. Moreover, it has advanced search and segmentation filters to detect hard-to-spot issues.
Show MoreOverview of Smartbear BugSnag Features
- Full stack monitoring
- Error inbox
- End-to-end diagnostics
- Two-way issue tracker
- Application health measurement
- Automatic notifications
- SAML single sign-on
- Advanced search & segmentation with custom filters
- Automatic error prioritization
- Advanced user roles and permissions
- Features dashboard
- Customizable error views and insights
- User audit logs
- Automatic user provisioning via SSO
Smartbear BugSnag Position In Our Categories
Bearing in mind companies have distinct business wants, it is only prudent they steer clear of settling on a one-size-fits-all, ideal software product. Needless to say, it is futile to try to pinpoint such an app even among recognizable software systems. The right step to do can be to list the several essential functions that entail scrutiny such as major features, costing, technical skill competence of staff, company size, etc. After which, you must perform the research through and through. Have a look at these Smartbear BugSnag evaluations and explore each of the software systems in your shortlist in detail. Such all-encompassing product investigation guarantees you take out unfit applications and select the one that meets all the tools your business requires.
Position of Smartbear BugSnag in our main categories:
TOP
3
Smartbear BugSnag is one of the top 3 Application Performance Monitoring Software products
If you are interested in Smartbear BugSnag it may also be beneficial to investigate other subcategories of Application Performance Monitoring Software collected in our base of B2B software reviews.
It's important to realize that virtually no app in the Application Performance Monitoring Software category is an ideal solution able to match all the goals of various company types, sizes and industries. It may be a good idea to read a few Smartbear BugSnag Application Performance Monitoring Software reviews first as certain software may excel exclusively in a very narrow group of applications or be designed with a very specific type of industry in mind. Others may work with a goal of being easy and intuitive and consequently lack complicated features needed by more experienced users. You can also come across solutions that focus on a large group of users and provide a complex feature base, however that in most cases comes at a higher price of such a solution. Be certain that you're aware of your requirements so that you purchase a service that provides all the features you look for.
How Much Does Smartbear BugSnag Cost?
Smartbear BugSnag Pricing Plans:
Free Trial
Lite
Free
Standard
$65/month
Enterprise
Contact Vendor
What are Smartbear BugSnag pricing details?
Smartbear BugSnag Pricing Plans:
Free Trial
Lite
Free
Standard
$65/month
Enterprise
Contact Vendor
Lite – Free
- 1 seat, 7,500 monthly events
- Full-stack monitoring
- End-to-end diagnostics
- Two-way issue tracker
- Basic notifications via email, Slack, and PagerDuty for errors
Standard – $65/month for annual billings; $76/month for monthly billings
- 5 seats, 150,000 monthly events
- Everything in Lite, plus:
- Application health measurement
- Automatic error prioritization
- Advanced search & segmentation
- Custom notifications via email, Slack & PagerDuty
- SAML single sign-on
Enterprise – By Quotation
- Everything in Standard, plus:
- Code ownership for multi-team apps
- Features Dashboard
- Customizable error views and insights
- Automatic user provisioning via SSO
- User audit logs
- Premium enterprise support with dedicated Customer Success Manager
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you make a decision to get a Application Performance Monitoring Software it’s important not only to learn how experts evaluate it in their reviews, but also to discover whether the real users and enterprises that purchased these solutions are actually happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Smartbear BugSnag reviews across a wide array of social media sites. The data is then displayed in an easy to digest way revealing how many customers had positive and negative experience with Smartbear BugSnag. With that information at hand you will be prepared to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Smartbear BugSnag?
- ActiveCollab
- Assembla
- Azure DevOps Services
- Bugify
- Bugzilla
- Codebase
- Datadog
- DoneDone
- FogBugz
- GitHub
- GitLab
- Gitter
- Google Cloud Identity
- Hitask
- Jira
- Lighthouse
- Linear
- LiquidPlanner
- MeisterTask
- Microsoft Teams
- Okta
- OneLogin
- OpsGenie
- PagerDuty
- Phabricator
- Pivotal Tracker
- Pushed
- Redmine
- Shortcut
- Slack
- Splunk
- Splunk On-call
- Sprint.ly
- Targetprocess
- Teamwork
- Trello
- TriggerApp
- Twilio
- Unfuddle
- UserVoice
- Webhook
- YouTrack
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