User review
of Spotler CRM
A marvelous CRM that is LEAN and CLEAN.
-
by Barry Neighbors
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Very simple CRM system that is effective and easy to customize to just about any size business.
What aspects are problematic or could work better?
None that I use
What features/services would you like to see in future versions of this product?
Not sure at this point
What specific problems in your company were solved by this product?
Have not had any problems at all. Their support team is outstanding.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Aviation & Aerospace
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Zoho
Why did you decide to change it?
Better interface and costing
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
zerom but I upgraded to $33 per month
How long is your contract with the vendor?
Unlimited
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management amazing
5
Task Management amazing
5
Contract Management amazing
5
Pricing Management amazing
5
Email Marketing very good
4
Analytics
Reports very good
4
ROI Analytics amazing
5
