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Really Simple Systems CRM REVIEW

CRM Software

31 user reviews
USER SATISFACTION 100%
OUR SCORE 8.5

What is Really Simple Systems CRM?

Really Simple Systems CRM is a full suite sales, marketing and customer support online CRM platform that is easy to use and works immediately. The hosted CRM system is scalable to hundreds of users.

With this app, you can access your data from anywhere by simply connecting to the Internet. This CRM app enables you team to manage all your prospects, customers, tasks, contacts, marketing campaigns and sales opportunities in one system.

You get full functionality as the vendor runs the CRM system on their servers. You need not install or maintain anything on your computers. The vendor maintains the software and servers, and backs up the data every night. All you need is a browser to use Really Simple Systems CRM.

Overview of Really Simple Systems CRM Benefits

  • A simple to use online CRM with email marketing built-in and free support.
  • Really Simple Systems CRM has been designed specifically for small and medium-sized organizations, or departments of larger companies. This Cloud CRM software needs no specialist knowledge and staff can be trained in minutes.
  • The integrated email marketing module means you can build marketing campaigns and send emails and newsletters directly from your CRM system. There’s no need for a separate email service provider and everything you need is in one place.
  • The vendor believes the key to successful CRM implementation has very little to do with technology but everything to do with getting people to use the system properly. To help customers, the vendor offers free support and helps you load your data and get started.
  • This CRM system is priced so that customers can add additional features as their businesses grow. The Free plan is ideal for startups and users can then scale up as needed with three flexible pricing plans, Starter, Professional and Enterprise.

Overview of Really Simple Systems CRM Features

  • Free Customer Support
  • Two-way email integration
  • Pipeline management
  • Quotations
  • Tasks, Events and Calendars
  • Listing and Forecast Reporting
  • User Permission Levels
  • Customization
  • API
  • Integrated Marketing Module
  • Web-to-Lead Forms
  • Automated Campaigns
  • GDPR & HIPAA Compliant
  • Case Management Module
  • Self-Service Support Hub
  • In-product Help Drawers and Tutorials
  • Accounting Software Integration

What Problems Will Really Simple Systems CRM Solve?

Scenario 1

Too often CRM systems fail due to poor user adoption – the systems are too difficult to set up and complicated to use. Really Simple Systems has designed its CRM to be simple to set up and easy to use. Staff can be trained to use the system in a matter of minutes and will be able to directly see the benefits.

Scenario 2

For customer relationship management to really be really effective, businesses need to create consistent marketing that uses the insight gained through the CRM system. With the Really Simple Systems integrated email marketing module you can set up marketing campaigns and send emails and newsletters directly from the CRM. This means all your data is in one place and you can drill down to individual level, personalizing emails and setting up drip marketing campaigns.

Scenario 3

Even so, some organizations may need help in getting started and loading their data. The vendor offers free customer support to make sure customers are using the system properly, and also provides training videos and webinars to get them started.

Really Simple Systems CRM Position In Our Categories

Position of Really Simple Systems CRM in our main categories:

100

Really Simple Systems CRM is one of the top 100 CRM Softwareproducts

100

Really Simple Systems CRM is one of the 100
CRM Software products


If you are interested in Really Simple Systems CRM it may also be beneficial to investigate other subcategories of Best CRM Software collected in our base of B2B software reviews.Customer Service Software, Online CRM Software, Social CRM Software

It's essential to realize that hardly any app in the CRM Software category is going to be an ideal solution that can meet all the needs of different business types, sizes and industries. It may be a good idea to read a few Really Simple Systems CRM reviews first as certain services can perform well only in a really narrow set of applications or be created with a very specific industry in mind. Others might function with an idea of being easy and intuitive and therefore lack advanced functions needed by more experienced users. There are also services that cater to a wide group of users and give you a complex feature base, but this frequently comes at a more significant cost of such a service. Make sure you're aware of your needs so that you pick a solution that offers all the functionalities you search for.

How Much Does Really Simple Systems CRM Cost?

Really Simple Systems CRM Pricing Plans:
Free trial
Free CRM
$0
Starter Plan
$14/user/mo (billed annually) or $15/user/mo
Professional Plan
$30/user/mo (billed annually) or $33/user/mo
Enterprise Plan
$46/user/mo (billed annually) or $50/user/mo

Free CRM

  • Unlimited Contacts
  • 100 Company Accounts
  • 100MB Document Storage
  • API Integration
  • Contact Management
  • Custom Reports
  • Custom Settings
  • Online ‘self-service’ Support Hub
  • Sales Automation
  • Email & Online Chat Support


Starter Plan – $14/user/month (billed annually), or $15/user monthly

  • All Free CRM features
  • Unlimited Contacts
  • 1,000 Company Accounts
  • 1GB Document Storage
  • Two-way MailSync™
  • Optional Marketing Modules


Professional Plan – $30/user/month (billed annually), or $33/user monthly

  • All Starter Plan features
  • Unlimited Contacts
  • 5,000 Company Accounts
  • 5GB Document Storage
  • User Permission Levels
  • Quotations
  • Priority Technical Support
  • Email, Chat & Phone Support
  • Optional Marketing Modules
  • Optional Service Desk Module


Enterprise Plan – $46/user/month (billed annually), or $50/user monthly

  • All Professional Plan features above
  • Unlimited Company Accounts
  • Unlimited Contacts
  • Unlimited Document Storage
  • Advanced Custom Settings
  • Advanced Reporting
  • Dedicated Account Manager
  • Free Online Team Training
  • Top Priority Technical Support
  • Optional Marketing Modules
  • Optional Service Desk Module
  • For 5 or more users, Marketing OR Service Desk module is FREE
  • For 10 or more users, Marketing AND Service Desk modules are both FREE

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Really Simple Systems CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Really Simple Systems CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

9

NEGATIVE SOCIAL MENTIONS

0

Video

Screenshots

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Really Simple Systems CRM User Reviews

Anonymous Reviewer

2 months ago
Verified
user


Anonymous Reviewer

Michael McMeekin

Albert

What are Really Simple Systems CRM pricing details?

Really Simple Systems CRM Pricing Plans:
Free trial
Free CRM
$0
Starter Plan
$14/user/mo (billed annually) or $15/user/mo
Professional Plan
$30/user/mo (billed annually) or $33/user/mo
Enterprise Plan
$46/user/mo (billed annually) or $50/user/mo

Free CRM

  • Unlimited Contacts
  • 100 Company Accounts
  • 100MB Document Storage
  • API Integration
  • Contact Management
  • Custom Reports
  • Custom Settings
  • Online ‘self-service’ Support Hub
  • Sales Automation
  • Email & Online Chat Support


Starter Plan – $14/user/month (billed annually), or $15/user monthly

  • All Free CRM features
  • Unlimited Contacts
  • 1,000 Company Accounts
  • 1GB Document Storage
  • Two-way MailSync™
  • Optional Marketing Modules


Professional Plan – $30/user/month (billed annually), or $33/user monthly

  • All Starter Plan features
  • Unlimited Contacts
  • 5,000 Company Accounts
  • 5GB Document Storage
  • User Permission Levels
  • Quotations
  • Priority Technical Support
  • Email, Chat & Phone Support
  • Optional Marketing Modules
  • Optional Service Desk Module


Enterprise Plan – $46/user/month (billed annually), or $50/user monthly

  • All Professional Plan features above
  • Unlimited Company Accounts
  • Unlimited Contacts
  • Unlimited Document Storage
  • Advanced Custom Settings
  • Advanced Reporting
  • Dedicated Account Manager
  • Free Online Team Training
  • Top Priority Technical Support
  • Optional Marketing Modules
  • Optional Service Desk Module
  • For 5 or more users, Marketing OR Service Desk module is FREE
  • For 10 or more users, Marketing AND Service Desk modules are both FREE

What integrations are available for Really Simple Systems CRM?

Own integrated Marketing module*

Own integrated Service module*

Google Contacts
Google Calendar
Outlook Calendar

Microsoft Office 365

Xero Accounting Software

Sage Business Cloud

KashFlow

OneLogin

Microsoft Azure

* The Marketing module or Service module is included free with 5 or more users on the Enterprise plan. Or you can get both modules for free with 10 or more users.

User reviews


User reviews in total: 31

13
16
1
1
0

Average Rating:

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The most favorable review

Judith Wright

2 months ago


Pros: The Really Simple Systems CRM is SO easy to use, really user-friendly and effiecent. For a small Company to use this to record cutomer details its such a great tool.

Cons: None

The least favorable review

Michael Robson

9 months ago


Pros: Has integration with some other leading programs and email systems like exchange/outlook, google, Kashflow, Sage business cloud, Xero

Cons: Task and activities creation is poor as it doesn’t go to after today’s current time or show the times at all without pressing the clock button. It will not save any task or activities with error “Mandatory-field please check your changes for errors” when entering any date and time no matter what I put in thereCannot make a task without finding a contact first, sometimes you just want to remember something not related to a contact.Reports don’t work the All activity one produces “There were no results, please try changing your report options.”

Anonymous Reviewer
Report a concern

Published 2 months ago
Verified
user
It's very simple to use and would be easy for people of all ages to get to grips with quickly. People who've joined my company pick it up very fast.



What do you think about this review? Great Poor
Judith Wright
Report a concern

Published 2 months ago
The Really Simple Systems CRM is SO easy to use, really user-friendly and effiecent. For a small Company to use this to record cutomer details its such a great tool.



What do you think about this review? Great Poor
Anonymous Reviewer
Report a concern

Published 2 months ago
Verified
user
Simplicity, easy to use, and can be accessed from anywhere



What do you think about this review? Great Poor
Michael McMeekin
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Published 7 months ago
Verified
user
It's simple easy to use layout with flexibility in the choice of what you can display to view your actions and sales funnel



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
I researched many web-based CRM software and selected Really Simple Systems because of its...



What do you think about this review? Great Poor
Geraldine (McDermott) Fusciardi
Report a concern

Published 9 months ago
Verified
user
Simplicity of use is excellent. I've used a number of CRM tools over the last 20 years and RSS is the one that I consistently recommend for small businesses.


Vendor Reply

Hi Geraldine

Thanks for your review of Really Simple Systems! Do email us on ask@reallysimplesystems.com so we can link this with your account.


What do you think about this review? Great Poor
Michael Robson
Report a concern

Published 9 months ago
Verified
user
Has integration with some other leading programs and email systems like exchange/outlook, google, Kashflow, Sage business cloud, Xero



What do you think about this review? Great Poor
Anonymous Reviewer
Report a concern

Published 9 months ago
Verified
user
Pro
review
Easy to use and understand with simple and effective custom options.



What do you think about this review? Great Poor
Cliff Nicholls
Report a concern

Published 9 months ago
Verified
user
It is very simple to use and enable easy tracking of prospects and customers to assist marketing and sales efforts, it is very easy to use and does exactly what I need.


Vendor Reply

Hi Cliff

Thanks for your review of Really Simple Systems! Do email us on ask@reallysimplesystems.com so we can link this with your account.


What do you think about this review? Great Poor
Susanne Pinnock
Report a concern

Published 9 months ago
Verified
user
Pro
review
Easy to use, easy to access, no issues with reliability, uptime etc. Easy to manage users and change things. We're not trying to do anything fancy except store actions...


Vendor Reply

Hi Susanne

Thank you for your review. I'm sure our support team will be able to help you with your export data requirements and reporting. Do get in touch on support@reallysimplesystems.com and let us know what you need.

If you need different options for "source" etc. you can customise these to meet your requirements. Please see our Support Hub page https://support.reallysimplesystems.com/look-up-tables/ for Custom Dropdown Lists.

You might find it useful to come along to one of our live webinars some time. We can help you get the best from the CRM. https://www.reallysimplesystems.com/crm-webinars/

Kind regards
Helen Armour
Marketing Manager


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