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Really Simple Systems CRM REVIEW

CRM Software

22 user reviews
USER SATISFACTION 100%
OUR SCORE 8.0

What is Really Simple Systems CRM?

Really Simple Systems CRM is a full suite sales, marketing and customer support online CRM platform that is easy to use and works immediately. The hosted CRM system is scalable to hundreds of users.

With this app, you can access your data from anywhere by simply connecting to the Internet. This CRM app enables you team to manage all your prospects, customers, tasks, contacts, marketing campaigns and sales opportunities in one system.

You get full functionality as the vendor runs the CRM system on their servers. You need not install or maintain anything on your computers. The vendor maintains the software and servers, and backs up the data every night. All you need is a browser to use Really Simple Systems CRM.

Overview of Really Simple Systems CRM Benefits

  • A simple to use online CRM with email marketing built-in and free support.
  • Really Simple Systems CRM has been designed specifically for small and medium-sized organizations, or departments of larger companies. This Cloud CRM software needs no specialist knowledge and staff can be trained in minutes.
  • The integrated email marketing module means you can build marketing campaigns and send emails and newsletters directly from your CRM system. There’s no need for a separate email service provider and everything you need is in one place.
  • The vendor believes the key to successful CRM implementation has very little to do with technology but everything to do with getting people to use the system properly. To help customers, the vendor offers free support and helps you load your data and get started.
  • This CRM system is priced so that customers can add additional features as their businesses grow. The Free plan is ideal for startups and users can then scale up as needed with three flexible pricing plans, Starter, Professional and Enterprise.

Overview of Really Simple Systems CRM Features

  • Account & contact management
  • Accounting integration
  • API
  • Marketing
  • Opportunity (sales and pipeline) management
  • Service and support

What Problems Will Really Simple Systems CRM Solve?

Scenario 1

Too often CRM systems fail due to poor user adoption – the systems are too difficult to set up and complicated to use. Really Simple Systems has designed its CRM to be simple to set up and easy to use. Staff can be trained to use the system in a matter of minutes and will be able to directly see the benefits.

Scenario 2

For customer relationship management to really be really effective, businesses need to create consistent marketing that uses the insight gained through the CRM system. With the Really Simple Systems integrated email marketing module you can set up marketing campaigns and send emails and newsletters directly from the CRM. This means all your data is in one place and you can drill down to individual level, personalizing emails and setting up drip marketing campaigns.

Scenario 3

Even so, some organizations may need help in getting started and loading their data. The vendor offers free customer support to make sure customers are using the system properly, and also provides training videos and webinars to get them started.

Really Simple Systems CRM Position In Our Categories

Position of Really Simple Systems CRM in our main categories:

200

Really Simple Systems CRM is one of the top 200 CRM Software products

200

Really Simple Systems CRM is one of the 200
CRM Software products


If you are interested in Really Simple Systems CRM it could also be beneficial to check out other subcategories of Best CRM Software listed in our database of SaaS software reviews.Customer Service Software, Online CRM Software, Social CRM Software

Every company has its own characteristics, and may require a specific CRM Software solution that will be adjusted to their company size, type of customers and staff and even specific niche they support. It's not wise to count on finding an ideal services that will work for each business regardless of their history is. It may be a good idea to read a few Really Simple Systems CRM reviews first and even then you should keep in mind what the software is supposed to do for your company and your staff. Do you need an easy and straightforward app with only elementary features? Will you really use the advanced functionalities required by experts and large enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to get a trustworthy app that will fit your budget.

How Much Does Really Simple Systems CRM Cost?

Really Simple Systems CRM Pricing Plans:

Really Simple Systems is available in 4 pricing packages. To test out its features, you may start with its 14-day free trial where you get to use its Professional Plan with the Advanced Marketing module activated. This allows you to check its CRM solutions in its full capability and see which features work for you. Once the trial is over, you may proceed with its forever free plan or purchase one of its premium plans:

Free

  • Up to 2 Users
  • Unlimited Contacts
  • 100 Company Accounts
  • 100MB Document Storage
  • API Integration
  • Contact Management
  • Custom Reports
  • Custom Settings
  • Online ‘self-service’ Support Hub
  • Sales Automation
  • Email & Online Chat Support

Starter – $14/user/month (billed annually), or $15/user monthly

  • All Free features
  • Unlimited Contacts
  • 1,000 Company Accounts
  • 1GB Document Storage
  • Two-way MailSync™
  • Optional Marketing Modules

Professional – $30/user/month (billed annually), or $33/user monthly

  • All Starter features
  • Unlimited Contacts
  • 5,000 Company Accounts
  • 5GB Document Storage
  • User Permission Levels
  • Quotations
  • Priority Technical Support
  • Email, Chat & Phone Support
  • Optional Marketing Modules
  • Optional Service Desk Module

Enterprise – $46/user/month (billed annually), or $50/user monthly

  • All Professional features
  • Unlimited Company Accounts
  • Unlimited Contacts
  • Unlimited Document Storage
  • Advanced Custom Settings
  • Advanced Reporting
  • Dedicated Account Manager
  • Free Online Team Training
  • Top Priority Technical Support
  • Optional Marketing Modules
  • Optional Service Desk Module
  • For 5 or more users, Marketing OR Service Desk module is FREE
  • For 10 or more users, Marketing AND Service Desk modules are both FREE

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Really Simple Systems CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Really Simple Systems CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

9

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Really Simple Systems CRM User Reviews

Jason Holby

Chris Bruno

Chris Bruno 3 months ago
Verified
user



Albert 3 months ago
Verified
user


ALEXANDRIA NAIL

ALEXANDRIA NAIL 3 months ago
Verified
user


Barry Neighbors

Barry Neighbors 3 months ago
Verified
user


What are Really Simple Systems CRM pricing details?

Really Simple Systems CRM Pricing Plans:

Really Simple Systems is available in 4 pricing packages. To test out its features, you may start with its 14-day free trial where you get to use its Professional Plan with the Advanced Marketing module activated. This allows you to check its CRM solutions in its full capability and see which features work for you. Once the trial is over, you may proceed with its forever free plan or purchase one of its premium plans:

Free

  • Up to 2 Users
  • Unlimited Contacts
  • 100 Company Accounts
  • 100MB Document Storage
  • API Integration
  • Contact Management
  • Custom Reports
  • Custom Settings
  • Online ‘self-service’ Support Hub
  • Sales Automation
  • Email & Online Chat Support

Starter – $14/user/month (billed annually), or $15/user monthly

  • All Free features
  • Unlimited Contacts
  • 1,000 Company Accounts
  • 1GB Document Storage
  • Two-way MailSync™
  • Optional Marketing Modules

Professional – $30/user/month (billed annually), or $33/user monthly

  • All Starter features
  • Unlimited Contacts
  • 5,000 Company Accounts
  • 5GB Document Storage
  • User Permission Levels
  • Quotations
  • Priority Technical Support
  • Email, Chat & Phone Support
  • Optional Marketing Modules
  • Optional Service Desk Module

Enterprise – $46/user/month (billed annually), or $50/user monthly

  • All Professional features
  • Unlimited Company Accounts
  • Unlimited Contacts
  • Unlimited Document Storage
  • Advanced Custom Settings
  • Advanced Reporting
  • Dedicated Account Manager
  • Free Online Team Training
  • Top Priority Technical Support
  • Optional Marketing Modules
  • Optional Service Desk Module
  • For 5 or more users, Marketing OR Service Desk module is FREE
  • For 10 or more users, Marketing AND Service Desk modules are both FREE

What integrations are available for Really Simple Systems CRM?

Really Simple Systems synchronizes with Google Contacts, Google Calendar, and Outlook Calendar. With their Mailsync feature, users can automatically sync their emails with the CRM.  The system integrates with accounting software systems Xero, SageOne and Kashflow. Other systems can be integrated using the app’s CRM API.

Really Simple Systems offers an integrated marketing module that allows uses to send out automated mass emails and monitor the response rates. The marketing module comes with “Web to Lead” ability allowing users to capture contact information from their website straight into the CRM.

User reviews


User reviews in total: 22

11
10
1
0
0

Average Rating:

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The most favorable review

Jason Holby

3 months ago


Pros: The customization level of this program is, in my opinion, what sets it apart. Many other CRMs claim to be a one size fits all program, which is never the truth, there is always something lacking. With Really Simple Systems, even if it doesn't exist, the user can simply modify or create what's needed, and problem solved. wh

Cons: I really haven't been able to identify a problem spot or an area that could work better. Any problem spots can simple be redisigned due to the high level of customization.

The least favorable review

Jackie

6 months ago


Pros: I used the free version so was able to save money. I was attracted by the Xero integrations as I use Xero to serve my clients.

Cons: There is no Android app, Gmail extension, or Google Chrome extension. The lack of these features makes it a poor fit for my business needs. I searched the Google Play Store but could not find the mobile app.

Jason Holby
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Published 3 months ago
Verified
user
Pro
review
The customization level of this program is, in my opinion, what sets it apart. Many other CRMs claim to be a one size fits all program, which is never the truth, there is...



What do you think about this review? Great Poor
Chris Bruno
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Published 3 months ago
Verified
user
Pro
review
Ease of use, simple to setup. Easy to update activities & tasks



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I researched many web-based CRM software and selected Really Simple Systems because of its...



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ALEXANDRIA NAIL
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Published 3 months ago
Verified
user
I love RSS. The support is outstanding. The interface is highly customizable and intuitive.



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Barry Neighbors
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Published 3 months ago
Verified
user
Very simple CRM system that is effective and easy to customize to just about any size business.



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
The responsive RSS customer support agents helped us to customize our user interface.



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
I wanted a simple CRM to manage our business leads. We use the free version and it provides the features we need without unnecessary confusion and clutter.



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
I have just started my business and was looking for a suitable entry level CRM system with robust features. I checked out all the popular


What do you think about this review? Great Poor
Published 5 months ago
Verified
user
RSS helps me organize everything in one place. We prefer this system to a larger platform like Sales pro as RSS is less expensive. The software is cloud-based and helps...



1 person thinks this review is helpful

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Published 5 months ago
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user
I like many aspects of Really Simple Systems. I use this CRM software to manage my partner...



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