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Really Simple Systems CRM Review

Really Simple Systems CRM
Our score: 8.5 User satisfaction: 100%

What is Really Simple Systems CRM?

Really Simple Systems CRM is a full suite sales, marketing and customer support online CRM platform that is easy to use and works immediately. The hosted CRM system is scalable to hundreds of users.

With this app, you can access your data from anywhere by simply connecting to the Internet. This CRM app enables you team to manage all your prospects, customers, tasks, contacts, marketing campaigns and sales opportunities in one system.

You get full functionality as the vendor runs the CRM system on their servers. You need not install or maintain anything on your computers. The vendor maintains the software and servers, and backs up the data every night. All you need is a browser to use Really Simple Systems CRM.

Overview of Really Simple Systems CRM Benefits

  • A simple to use online CRM with email marketing built-in and free support.
  • Really Simple Systems CRM has been designed specifically for small and medium-sized organizations, or departments of larger companies. This Cloud CRM software needs no specialist knowledge and staff can be trained in minutes.
  • The integrated email marketing module means you can build marketing campaigns and send emails and newsletters directly from your CRM system. There’s no need for a separate email service provider and everything you need is in one place.
  • The vendor believes the key to successful CRM implementation has very little to do with technology but everything to do with getting people to use the system properly. To help customers, the vendor offers free support and helps you load your data and get started.
  • This CRM system is priced so that customers can add additional features as their businesses grow. The Free plan is ideal for startups and users can then scale up as needed with three flexible pricing plans, Starter, Professional and Enterprise.

Overview of Really Simple Systems CRM Features

  • Free Customer Support
  • Two-way email integration
  • Pipeline management
  • Quotations
  • Tasks, Events and Calendars
  • Listing and Forecast Reporting
  • User Permission Levels
  • Customization
  • API
  • Integrated Marketing Module
  • Web-to-Lead Forms
  • Automated Campaigns
  • GDPR & HIPAA Compliant
  • Case Management Module
  • Self-Service Support Hub
  • In-product Help Drawers and Tutorials
  • Accounting Software Integration

What Problems Will Really Simple Systems CRM Solve?

Scenario 1

Too often CRM systems fail due to poor user adoption – the systems are too difficult to set up and complicated to use. Really Simple Systems has designed its CRM to be simple to set up and easy to use. Staff can be trained to use the system in a matter of minutes and will be able to directly see the benefits.

Scenario 2

For customer relationship management to really be really effective, businesses need to create consistent marketing that uses the insight gained through the CRM system. With the Really Simple Systems integrated email marketing module you can set up marketing campaigns and send emails and newsletters directly from the CRM. This means all your data is in one place and you can drill down to individual level, personalizing emails and setting up drip marketing campaigns.

Scenario 3

Even so, some organizations may need help in getting started and loading their data. The vendor offers free customer support to make sure customers are using the system properly, and also provides training videos and webinars to get them started.

Really Simple Systems CRM Position In Our Categories

Keeping in mind businesses have unique business-related wants, it is sensible they avoid buying a one-size-fits-all, ”best” solution. Still, it would be almost impossible to try to stumble on such an app even among popular software solutions. The right thing to undertake is to write the numerous chief factors which need research such as critical features, budget, skill capability of the employees, organizational size, etc. The second step is, you must follow through the product research exhaustively. Have a look at some Really Simple Systems CRM review articles and look into the other software options in your list in detail. Such well-rounded research ascertain you circumvent mismatched software products and buy the system that includes all the benefits your company requires.

Position of Really Simple Systems CRM in our main categories:

TOP 100

Really Simple Systems CRM is one of the top 100 CRM Software products

If you are considering Really Simple Systems CRM it could also be beneficial to investigate other subcategories of CRM Software collected in our base of B2B software reviews.

Each enterprise has its own characteristics, and might need a particular type of CRM Software solution that will be designed for their business size, type of clients and staff and even individual niche they cater to. We advise you don't count on finding a perfect services that is going to work for each business regardless of their background is. It may be a good idea to read a few Really Simple Systems CRM CRM Software reviews first and even then you should pay attention to what the software is intended to do for your business and your employees. Do you require a simple and straightforward service with only basic functions? Will you actually make use of the complex functionalities needed by pros and large enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to find a reliable app that will match your budget.

How Much Does Really Simple Systems CRM Cost?

Really Simple Systems CRM Pricing Plans:

Free Trial

Free CRM

$0

Starter Plan

$14/user/mo (billed annually) or $15/user/mo

Professional Plan

$30/user/mo (billed annually) or $33/user/mo

Enterprise Plan

$46/user/mo (billed annually) or $50/user/mo

Free CRM

  • Unlimited Contacts
  • 100 Company Accounts
  • 100MB Document Storage
  • API Integration
  • Contact Management
  • Custom Reports
  • Custom Settings
  • Online ‘self-service’ Support Hub
  • Sales Automation
  • Email & Online Chat Support

 

Starter Plan – $14/user/month (billed annually), or $15/user monthly

  • All Free CRM features
  • Unlimited Contacts
  • 1,000 Company Accounts
  • 1GB Document Storage
  • Two-way MailSync™
  • Optional Marketing Modules

 

Professional Plan – $30/user/month (billed annually), or $33/user monthly

  • All Starter Plan features
  • Unlimited Contacts
  • 5,000 Company Accounts
  • 5GB Document Storage
  • User Permission Levels
  • Quotations
  • Priority Technical Support
  • Email, Chat & Phone Support
  • Optional Marketing Modules
  • Optional Service Desk Module

 

Enterprise Plan – $46/user/month (billed annually), or $50/user monthly

  • All Professional Plan features above
  • Unlimited Company Accounts
  • Unlimited Contacts
  • Unlimited Document Storage
  • Advanced Custom Settings
  • Advanced Reporting
  • Dedicated Account Manager
  • Free Online Team Training
  • Top Priority Technical Support
  • Optional Marketing Modules
  • Optional Service Desk Module
  • For 5 or more users, Marketing OR Service Desk module is FREE
  • For 10 or more users, Marketing AND Service Desk modules are both FREE

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 0

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Really Simple Systems CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Really Simple Systems CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Really Simple Systems CRM Comparisons

Really Simple Systems CRM user reviews

Fits my needs perfectly

Read full review >
Krista
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2019 Company Size: More than 100 Employees Industry: Paper & Forest Products

As simple as its name suggests

Read full review >
Henrietta
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2019 Company Size: More than 100 Employees Industry: Financial Services

The user experience is positive

Read full review >
Geraldine
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.09.2019 Company Size: 1-10 Employees Industry: Medical Practice

Easy to use

Read full review >
Anonymous Reviewer
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.04.2019 Company Size: 11-50 Employees Industry: Computer & Network Security

Invaluable for easy date recording

Read full review >
Judith Wright
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 11.04.2019 Company Size: 1-10 Employees Industry: Mechanical or Industrial Engineering

What are Really Simple Systems CRM pricing details?

Really Simple Systems CRM Pricing Plans:

Free Trial

Free CRM

$0

Starter Plan

$14/user/mo (billed annually) or $15/user/mo

Professional Plan

$30/user/mo (billed annually) or $33/user/mo

Enterprise Plan

$46/user/mo (billed annually) or $50/user/mo

Free CRM

  • Unlimited Contacts
  • 100 Company Accounts
  • 100MB Document Storage
  • API Integration
  • Contact Management
  • Custom Reports
  • Custom Settings
  • Online ‘self-service’ Support Hub
  • Sales Automation
  • Email & Online Chat Support

 

Starter Plan – $14/user/month (billed annually), or $15/user monthly

  • All Free CRM features
  • Unlimited Contacts
  • 1,000 Company Accounts
  • 1GB Document Storage
  • Two-way MailSync™
  • Optional Marketing Modules

 

Professional Plan – $30/user/month (billed annually), or $33/user monthly

  • All Starter Plan features
  • Unlimited Contacts
  • 5,000 Company Accounts
  • 5GB Document Storage
  • User Permission Levels
  • Quotations
  • Priority Technical Support
  • Email, Chat & Phone Support
  • Optional Marketing Modules
  • Optional Service Desk Module

 

Enterprise Plan – $46/user/month (billed annually), or $50/user monthly

  • All Professional Plan features above
  • Unlimited Company Accounts
  • Unlimited Contacts
  • Unlimited Document Storage
  • Advanced Custom Settings
  • Advanced Reporting
  • Dedicated Account Manager
  • Free Online Team Training
  • Top Priority Technical Support
  • Optional Marketing Modules
  • Optional Service Desk Module
  • For 5 or more users, Marketing OR Service Desk module is FREE
  • For 10 or more users, Marketing AND Service Desk modules are both FREE

What integrations are available for Really Simple Systems CRM?

Own integrated Marketing module*

Own integrated Service module*

Google Contacts
Google Calendar
Outlook Calendar

Microsoft Office 365

Xero Accounting Software

Sage Business Cloud

KashFlow

OneLogin

Microsoft Azure

* The Marketing module or Service module is included free with 5 or more users on the Enterprise plan. Or you can get both modules for free with 10 or more users.

Really Simple Systems CRM average rating:

Average score
4.8/5 (31 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

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The most favorable review

Jason Holby

PROS: The customization level of this program is, in my opinion, what sets it apart. Many other CRMs claim to be a one size fits all program, which is never the truth, there is always something lacking. With Really Simple Systems, even if it doesn't exist, the user can simply modify or create what's needed, and problem solved. wh

CONS: I really haven't been able to identify a problem spot or an area that could work better. Any problem spots can simple be redisigned due to the high level of customization.

Reviewed 2 years ago

Read full review >

The least favorable review

Michael Robson

PROS: Has integration with some other leading programs and email systems like exchange/outlook, google, Kashflow, Sage business cloud, Xero

CONS: Task and activities creation is poor as it doesn’t go to after today’s current time or show the times at all without pressing the clock button. It will not save any task or activities with error “Mandatory-field please check your changes for errors” when entering any date and time no matter what I put in there Cannot make a task without finding a contact first, sometimes you just want to remember something not related to a contact. Reports don’t work the All activity one produces “There were no results, please try changing your report options.”

Reviewed 1 year ago

Read full review >

More reviews from 31 actual users:

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  • Latest
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  • Most positive
  • Most negative

Fits my needs perfectly

Read full review >
Krista
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2019 Company Size: More than 100 Employees Industry: Paper & Forest Products

PROS: RSS fits my needs perfectly. You can customize it to your requirements and it saves the cost of investing in an expensive big system. The pricing structure ensures you buy only what you need and the free trial gives you the chance to check beforehand if the app has the features you need.

CONS: I have no complaints at all as the software meets my expectations. The customer support and the pricing model are excellent. I have no issues with RSS.

What do you think about this review? Great Poor

As simple as its name suggests

Read full review >
Henrietta
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2019 Company Size: More than 100 Employees Industry: Financial Services

PROS: I have just started my business and was looking for a suitable entry level CRM system with robust features. I checked out all the popular CRM apps but they did not seem suitable for my needs. Then I came across Really Simple Systems and the free version impressed me. The paid features are robust which makes the app scalable and the pricing too is reasonable.

CONS: There are no visible minus points. I had a little trouble learning to customize fields, but on the whole the system is pretty intuitive.

What do you think about this review? Great Poor

The user experience is positive

Read full review >
Geraldine
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.09.2019 Company Size: 1-10 Employees Industry: Medical Practice

PROS: The software is easy to customize. Its design helps you to customize the app to get what you need from the system.

CONS: The only drawback is you cannot date and track notes. The notes field is offers simply as a large text box. This is not sufficient if you want to store the contextual history of notes.

What do you think about this review? Great Poor

Easy to use

Read full review >
Anonymous Reviewer
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.04.2019 Company Size: 11-50 Employees Industry: Computer & Network Security

PROS: It's very simple to use and would be easy for people of all ages to get to grips with quickly. People who've joined my company pick it up very fast.

CONS: The Marketing module could work a little better but I'm aware that they're improving that and are very responsive and receptive of any feedback I've provided.

What do you think about this review? Great Poor

Invaluable for easy date recording

Read full review >
Judith Wright
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 11.04.2019 Company Size: 1-10 Employees Industry: Mechanical or Industrial Engineering

PROS: The Really Simple Systems CRM is SO easy to use, really user-friendly and effiecent. For a small Company to use this to record cutomer details its such a great tool.

CONS: None

What do you think about this review? Great Poor

Easy to use system with good functionality

Read full review >
Anonymous Reviewer
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.04.2019 Company Size: N/A Industry: N/A

PROS: Simplicity, easy to use, and can be accessed from anywhere

CONS: The notes field for Accounts could be larger, or better expandable (at present you have to scroll down through a narrow box)

What do you think about this review? Great Poor

Excellent and easy to use CRM

Read full review >
Michael McMeekin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.12.2018 Company Size: 1-10 Employees Industry: Professional Training & Coaching

PROS: It's simple easy to use layout with flexibility in the choice of what you can display to view your actions and sales funnel

CONS: It doesn't allow you to book the length of a meeting, only the start time but not the finish

What do you think about this review? Great Poor

The app has an excellent interface

Read full review >
Albert
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.10.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I researched many web-based CRM software and selected Really Simple Systems because of its interface, screen layouts, and presented data. The app is not cluttered and helps me track my sales opportunities. The software meets my simple needs which are to keep track of my prospects, get reminders for follow-ups with clients, and keep track of my opportunities.

CONS: There are no visible drawbacks that I can point fingers at though I am still a relatively new user. I suggested them to add pushed emailed reminders for due tasks and they replied that they were going to add this feature in the future.

What do you think about this review? Great Poor

Exceptionally easy to use CRM

Read full review >
Geraldine (McDermott) Fusciardi
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2018 Company Size: N/A Industry: N/A

PROS: Simplicity of use is excellent. I've used a number of CRM tools over the last 20 years and RSS is the one that I consistently recommend for small businesses.

CONS: Reporting is very good but I can understand why many users prefer to use templates rather than develop their own reports from scratch. Fortunately, RSS provide a wide range of templates.

Vendor reply

Hi Geraldine Thanks for your review of Really Simple Systems! Do email us on ask@reallysimplesystems.com so we can link this with your account.

What do you think about this review? Great Poor

Fairly simple CRM to use but too many flaws compared to competition

Read full review >
Michael Robson
2/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

Published on: 05.10.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: Has integration with some other leading programs and email systems like exchange/outlook, google, Kashflow, Sage business cloud, Xero

CONS: Task and activities creation is poor as it doesn’t go to after today’s current time or show the times at all without pressing the clock button. It will not save any task or activities with error “Mandatory-field please check your changes for errors” when entering any date and time no matter what I put in there Cannot make a task without finding a contact first, sometimes you just want to remember something not related to a contact. Reports don’t work the All activity one produces “There were no results, please try changing your report options.”

What do you think about this review? Great Poor

Accessible and easy to use

Read full review >
Anonymous Reviewer
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.10.2018 Company Size: 1-10 Employees Industry: Design

PROS: Easy to use and understand with simple and effective custom options.

CONS: Not the best looking in terms of design and aesthetics - not that that makes it any the less effective in terms of functionality.

What do you think about this review? Great Poor

Very good CRM for small business use

Read full review >
Cliff Nicholls
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.10.2018 Company Size: 1-10 Employees Industry: Financial Services

PROS: It is very simple to use and enable easy tracking of prospects and customers to assist marketing and sales efforts, it is very easy to use and does exactly what I need.

CONS: No problems at all.

Vendor reply

Hi Cliff Thanks for your review of Really Simple Systems! Do email us on ask@reallysimplesystems.com so we can link this with your account.

What do you think about this review? Great Poor

Free version user – happy so far, easy to use

Read full review >
Susanne Pinnock
4/5

Overall Impression

3/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 05.10.2018 Company Size: 1-10 Employees Industry: Other

PROS: Easy to use, easy to access, no issues with reliability, uptime etc. Easy to manage users and change things. We're not trying to do anything fancy except store actions and details in one place so probably haven't exploited its full potential yet - still using the 2 user free version which is a great option while we are small, broke and finding out if this is the product for us.

CONS: When deleting accounts there seems to be no way to 'export' old data for archiving elsewhere (and therefore decluttering without totally losing old contact/account data. The only way I can do this is by a 'report' which can be exported into .csv but have yet to successfully open a meaningful excel spreadsheet. So resigned to having pdf only and if the data is large it just falls off the page and is lost!

Vendor reply

Hi Susanne Thank you for your review. I'm sure our support team will be able to help you with your export data requirements and reporting. Do get in touch on support@reallysimplesystems.com and let us know what you need. If you need different options for "source" etc. you can customise these to meet your requirements. Please see our Support Hub page https://support.reallysimplesystems.com/look-up-tables/ for Custom Dropdown Lists. You might find it useful to come along to one of our live webinars some time. We can help you get the best from the CRM. https://www.reallysimplesystems.com/crm-webinars/ Kind regards Helen Armour Marketing Manager

What do you think about this review? Great Poor

Customizable app that suits our business

Read full review >
Ian
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2018 Company Size: 11-50 Employees Industry: Building Materials

PROS: The responsive RSS customer support agents helped us to customize our user interface.

CONS: Our company is based in the US and RSS is based in the UK. They do not have a US support branch and do not provide 24/7 support. Sometimes, this delays their response to our support issues.

What do you think about this review? Great Poor

The right software for our needs

Read full review >
Wilfred
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I wanted a simple CRM to manage our business leads. We use the free version and it provides the features we need without unnecessary confusion and clutter.

CONS: The app lacks a refined user-facing design. I had a few issues with the user interface in the beginning and had to contact the support agents to resolve the concerns.

What do you think about this review? Great Poor

How RSS made me a believer in using CRM over Excel

Read full review >
Jason Holby
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.05.2018 Company Size: 1-10 Employees Industry: Insurance

PROS: The customization level of this program is, in my opinion, what sets it apart. Many other CRMs claim to be a one size fits all program, which is never the truth, there is always something lacking. With Really Simple Systems, even if it doesn't exist, the user can simply modify or create what's needed, and problem solved. wh

CONS: I really haven't been able to identify a problem spot or an area that could work better. Any problem spots can simple be redisigned due to the high level of customization.

What do you think about this review? Great Poor

Great product

Read full review >
Chris Bruno
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.05.2018 Company Size: 11-50 Employees Industry: Legal Services

PROS: Ease of use, simple to setup. Easy to update activities & tasks

CONS: Mobile aspect could be better

What do you think about this review? Great Poor

Excellent

Read full review >
ALEXANDRIA NAIL
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 23.05.2018 Company Size: N/A Industry: N/A

PROS: I love RSS. The support is outstanding. The interface is highly customizable and intuitive.

CONS: The reports take a little bit of manuevering to figure out.

What do you think about this review? Great Poor

A marvelous CRM that is LEAN and CLEAN.

Read full review >
Barry Neighbors
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.05.2018 Company Size: 1-10 Employees Industry: Aviation & Aerospace

PROS: Very simple CRM system that is effective and easy to customize to just about any size business.

CONS: None that I use

What do you think about this review? Great Poor

Helps to keep my work organized

Read full review >
Rick
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.03.2018 Company Size: 11-50 Employees Industry: Hospitality

PROS: RSS helps me organize everything in one place. We prefer this system to a larger platform like Sales pro as RSS is less expensive. The software is cloud-based and helps me keep my tasks, contacts, and clients organized in a single location. The advantages are it is easy to use, affordable, and convenient.

CONS: RSS offers limited customization capability. I cannot organize as per the needs of my business. I cannot create subcategories of a company that has subsidiaries. I also cannot enter traces like outside calls, prospecting, and sales calls. This feature would be helpful as presently the tasks option does not classify or organize the task.

What do you think about this review? Great Poor

Offers robust features

Read full review >
Joe
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.03.2018 Company Size: 11-50 Employees Industry: Financial Services

PROS: I like many aspects of Really Simple Systems. I use this CRM software to manage my partner relationships and utilize features such as contact management, task management, document storage, and note tracking. There are many other features I do not use. One good thing is the vendor constantly keeps upgrading versions and improves the software continuously.

CONS: I have no complaints at all about RSS.

What do you think about this review? Great Poor

Packed with features

Read full review >
Jackie
3/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 27.02.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: I used the free version so was able to save money. I was attracted by the Xero integrations as I use Xero to serve my clients.

CONS: There is no Android app, Gmail extension, or Google Chrome extension. The lack of these features makes it a poor fit for my business needs. I searched the Google Play Store but could not find the mobile app.

What do you think about this review? Great Poor

User-friendly application

Read full review >
Gail
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.02.2018 Company Size: 1-10 Employees Industry: Information Technology

PROS: Really Simple Systems CRM is easy to set up and use. These aspects are important for cloud-based apps. Plus, their setup videos and customer support are top notch.

CONS: There are only a few minor drawbacks. It was initially difficult to follow the FAQ and Help sections. Plus, the blue and white color scheme seems a bit odd and old-fashioned.

What do you think about this review? Great Poor

User-friendly system

Read full review >
Isabel
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.01.2018 Company Size: 1-10 Employees Industry: Wholesale

PROS: Really Simple Systems is user-friendly and we use it to maintain documents and data. It offers the ability to schedule activities and tasks on your opportunities and prospects. The pricing packages are affordable and the simple system is easy to use.

CONS: Right now you can set up tasks on the account level. We should also be able to set up tasks on the contact level which would give easy access to contact email addresses and phone numbers.

What do you think about this review? Great Poor

Easy to use

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Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.11.2017 Company Size: 1-10 Employees Industry: N/A

PROS: The best part of this product for me is that it is easy to use.

CONS: NO problems

What do you think about this review? Great Poor

CEL loves our CRM.

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Casey Carpenter
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 16.11.2017 Company Size: 1-10 Employees Industry: Hospital & Health Care

PROS: The task manager is easy to use, and can fit many different models.

CONS: The sales tracking isn't the best.

What do you think about this review? Great Poor

The answer to my prayers!

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Lannetta Knotts/ Interior Designer
4/5

Overall Impression

5/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 16.11.2017 Company Size: 1-10 Employees Industry: Architecture & Planning

PROS: The product is probably the easiest and simplest to use.

CONS: I wish it interfaced with Quickbooks

What do you think about this review? Great Poor

Extremely Happy

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Gary Gordon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.11.2017 Company Size: N/A Industry: N/A

PROS: Intuitive and easy for a very small non techie business like mine to get up and running instantly but would work for any size business. Easy to customize with many great features.

CONS: No problems so far.

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Easy to Use and Free when a small business

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Anonymous Reviewer
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.11.2017 Company Size: 1-10 Employees Industry: Real Estate

PROS: I love that this product grows with your business needs. It starts out Free when you only need a little and then as you grow, you will apply the additional desired items.

CONS: So far I have not stumbled upon any issues.

What do you think about this review? Great Poor

Great Software

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Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.11.2017 Company Size: 1-10 Employees Industry: Retail

PROS: Simple to use and easy to learn the software with no previous experience.

CONS: Nothing

What do you think about this review? Great Poor

Organized and Convenient

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Natalie Young
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.11.2017 Company Size: N/A Industry: N/A

PROS: The best aspect for our organization is that it is a free and convenient way to track clients for one of our programs. Everything can be kept in one place and it's easy!

CONS: Some of the functions aren't as user friendly as we'd like, but once you figure it out, it's not such a problem.

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Reviewed By Nestor Gilbert
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