User review
of Spotler CRM
Accessible and easy to use
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT ok
3out of 5
PROS & CONS
What are the best aspects of this product?
Easy to use and understand with simple and effective custom options.
What aspects are problematic or could work better?
Not the best looking in terms of design and aesthetics - not that that makes it any the less effective in terms of functionality.
What features/services would you like to see in future versions of this product?
None particularly.
What specific problems in your company were solved by this product?
Brought a few different pieces of record keeping together and allowed multiple users to see the same information.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Design
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
PRICING & COSTS
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
no
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management ok
3
Customer Management very good
4
Task Management very good
4
Contract Management ok
3
Analytics
Reports very good
4
Integrations
Export & Import of Data ok
3
General Features
Collaboration Features ok
3
Dashboard ok
3
Overall Performance very good
4
Customization very good
4
File Management ok
3
