User review
of Spotler CRM
Customizable app that suits our business
-
by Ian
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The responsive RSS customer support agents helped us to customize our user interface.
What aspects are problematic or could work better?
Our company is based in the US and RSS is based in the UK. They do not have a US support branch and do not provide 24/7 support. Sometimes, this delays their response to our support issues.
What specific problems in your company were solved by this product?
We could not get our sales reps to use a CRM system though we tried many options from out-of-the-box systems to customized solutions designed for us. Our sales reps simply did not want to use any of them. But RSS is easy to use, straightforward, and streamlined. All our reps consistently utilize this software as it can be easily used by people with any computer skill level.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Building Materials
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
all employees
PRICING & COSTS
How long is your contract with the vendor?
Less than 1 year
