What are the best aspects of this product?
I love RSS. The support is outstanding. The interface is highly customizable and intuitive.
What aspects are problematic or could work better?
The reports take a little bit of manuevering to figure out.
What features/services would you like to see in future versions of this product?
A calendar that shows when activities were completed. Interoffice chat with other users would be dynamite.
Are you a current user of this product?