Excellent tool for CRM

What are the best aspects of this product?

It is easy and simple to use, with good flexibility. We can easily tabulate our customer requirements and make appropriate responses and take pro-active actions

What aspects are problematic or could work better?

better integration with other systems would be worthwhile

What features/services would you like to see in future versions of this product?

More links across to other systems i.e .meeting links and reporting

What specific problems in your company were solved by this product?

It has enabled us to quickly and cost effectively get a proper CRM tool

Are you a current user of this product?

Yes