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User review of Really Simple Systems CRM

Exceptionally easy to use CRM

- by Geraldine (McDermott) Fusciardi

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Simplicity of use is excellent. I've used a number of CRM tools over the last 20 years and RSS is the one that I consistently recommend for small businesses.

What aspects are problematic or could work better?

Reporting is very good but I can understand why many users prefer to use templates rather than develop their own reports from scratch. Fortunately, RSS provide a wide range of templates.

What specific problems in your company were solved by this product?

Team communication around accounts. Tracking of activities across accounts. Ease of reporting.

Are you a current user of this product?

Yes

Vendor Reply

Here’s how the company that owns Really Simple Systems CRM replied to this user review:

Hi Geraldine


Thanks for your review of Really Simple Systems! Do email us on ask@reallysimplesystems.com so we can link this with your account.


USAGE & IMPLEMENTATION

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way
  • It allows us to synchronize customer data between departments and teams
  • It offers us detailed analytics that lets us plan our future strategies more efficiently

FEATURE DETAILS

No information provided by the reviewer.