User review
of Spotler CRM
Exceptionally easy to use CRM
-
by Geraldine (McDermott) Fusciardi
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Simplicity of use is excellent. I've used a number of CRM tools over the last 20 years and RSS is the one that I consistently recommend for small businesses.
What aspects are problematic or could work better?
Reporting is very good but I can understand why many users prefer to use templates rather than develop their own reports from scratch. Fortunately, RSS provide a wide range of templates.
What specific problems in your company were solved by this product?
Team communication around accounts. Tracking of activities across accounts. Ease of reporting.
Are you a current user of this product?
Yes
Vendor Reply
Here’s how the company that owns Spotler CRM replied to this user review:
Hi Geraldine
Thanks for your review of Really Simple Systems! Do email us on ask@reallysimplesystems.com so we can link this with your account.
USAGE & IMPLEMENTATION
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It offers us detailed analytics that lets us plan our future strategies more efficiently
