Fairly simple CRM to use but too many flaws compared to competition

What are the best aspects of this product?

Has integration with some other leading programs and email systems like exchange/outlook, google, Kashflow, Sage business cloud, Xero

What aspects are problematic or could work better?

Task and activities creation is poor as it doesn’t go to after today’s current time or show the times at all without pressing the clock button. It will not save any task or activities with error “Mandatory-field please check your changes for errors” when entering any date and time no matter what I put in there

Cannot make a task without finding a contact first, sometimes you just want to remember something not related to a contact.

Reports don’t work the All activity one produces “There were no results, please try changing your report options.”

What features/services would you like to see in future versions of this product?

Messaging,
Built in telecoms and the ability to phone from the crm
Built in drive space to store own company documents and files not just uploading with a contact.
Mobile app although says it is mobile friendly I prefer an app
Company wide calendar
Internal contacts
Invoicing, quotes and employee management
More integration with other software platforms
Webmail
Task Automation
Forms
Sticky Notes

What specific problems in your company were solved by this product?

Keeping track of some leads but Bitrix24 does it far better.

Are you a current user of this product?

Yes