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User review of Really Simple Systems CRM

Helps to keep my work organized

- by Rick

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

RSS helps me organize everything in one place. We prefer this system to a larger platform like Sales pro as RSS is less expensive. The software is cloud-based and helps me keep my tasks, contacts, and clients organized in a single location. The advantages are it is easy to use, affordable, and convenient.

What aspects are problematic or could work better?

RSS offers limited customization capability. I cannot organize as per the needs of my business. I cannot create subcategories of a company that has subsidiaries. I also cannot enter traces like outside calls, prospecting, and sales calls. This feature would be helpful as presently the tasks option does not classify or organize the task.

What specific problems in your company were solved by this product?

I use RSS for cataloging and client management. The CRM helps me with my personal organization and saves me plenty of time that I would otherwise spend searching through Excel sheets and emails to find email, phone, and interaction info.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Hospitality

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.