User review
of Spotler CRM
User-friendly application
-
by Gail
USER SATISFACTION
RECOMMENDATION Quite likely
5 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Really Simple Systems CRM is easy to set up and use. These aspects are important for cloud-based apps. Plus, their setup videos and customer support are top notch.
What aspects are problematic or could work better?
There are only a few minor drawbacks. It was initially difficult to follow the FAQ and Help sections. Plus, the blue and white color scheme seems a bit odd and old-fashioned.
What specific problems in your company were solved by this product?
Many CRM apps offer unnecessary bells and whistles that make them too complicated for small companies. RSS offers only essential features and you get what you need. This means you can save time while learning the software and avoid headaches. I only wish I could enter client data without manually doing any work!
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Information Technology
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
several employees
PRICING & COSTS
How long is your contract with the vendor?
Less than 1 year
