User review
of Spotler CRM
Very good CRM for small business use
-
by Cliff Nicholls
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
It is very simple to use and enable easy tracking of prospects and customers to assist marketing and sales efforts, it is very easy to use and does exactly what I need.
What aspects are problematic or could work better?
No problems at all.
What features/services would you like to see in future versions of this product?
integration into our company web site with a lead form
What specific problems in your company were solved by this product?
Tracking prospects and customer activities
Are you a current user of this product?
Yes
Vendor Reply
Here’s how the company that owns Spotler CRM replied to this user review:
Hi Cliff
Thanks for your review of Really Simple Systems! Do email us on ask@reallysimplesystems.com so we can link this with your account.
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Financial Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
PRICING & COSTS
How long is your contract with the vendor?
Unlimited
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management very good
4
Customer Management very good
4
Task Management very good
4
Contract Management very good
4
Pricing Management ok
3
Integrations
Export & Import of Data ok
3
General Features
Collaboration Features very good
4
Dashboard very good
4
Overall Performance very good
4
Access & Role Management very good
4
Mobile Support very good
4
Customization very good
4
File Management very good
4
Language Support very good
4
Security very good
4
