Recurring billing is a pain, but necessary

What are the best aspects of this product?

I appreciate the following Recurly features: Management of Dunning - the app makes easy to keep track of customers who have payment problems and need attention. Recurring payments happen easily. Finally, the reporting trends are useful and I like the MRR growth graph.

What aspects are problematic or could work better?

A couple of issues: It doesn’t seem possible to begin a recurring payment in the past. Second, I don’t have Recurly linked to my app, so it is a bit difficult to add new customers. I wish the system offered an easy solution to this issue.

What specific problems in your company were solved by this product?

I use Recurly to take credit card info and trigger ongoing payments. The main benefit is payments trickle in regularly and notices are sent automatically when the payments don’t come.

Are you a current user of this product?

Yes