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Recurly REVIEW

Accounting Software

10 user reviews
USER SATISFACTION 96%
OUR SCORE 8.4

What is Recurly?

Recurly is an enterprise-level platform for recurring billing management designed specifically for subscription-based SaaS, Web 2.0, Mobile, content and publishing businesses with global reach. Large subscription-based enterprises including DISH Digital, Hubspot, LinkedIn are just some names that comprise the large clientele Recurly serves on a regular basis.

The platform enables businesses to process payments across various payment channels and is built to deliver support and top class security in days, not weeks. Simply put, Recurly is a high-end subscription management solution that boasts of premium functionality with a touch of simplicity.

Overview of Recurly Benefits

Recurly provides a string of benefits to subscription-based businesses. These advantages include:

  • Easy setup plus highly customized and seamless integrations
  • User-friendly platform with no training required
  • PCI Level 1 compliance enabling Recurly to store credit cards on behalf of their users
  • Multiple payment gateways with no gateway lock in
  • Users get to enjoy personalized customer support
  • Recurly helps in correcting over 60 common errors in credit card transactions, cutting credit card declines by 27% and contribute significantly to customer retention

Overview of Recurly Features

  • Connect Gateways and Merchant Accounts
  • Build Recurly Integrations
  • Import Current Subscribers
  • Plan Management
  • Trials and Setup Fees
  • Add-Ons
  • Multi-Subscription Support
  • Virtual terminal
  • Automated Communications
  • Coupons and Discounts
  • One-Time Transactions
  • Taxes
  • Invoicing
  • Metered billing
  • Intelligent Payment Routing
  • Recover Lost Revenue
  • Rich Reporting Data
  • Dunning management
  • Account Updater

Recurly Position In Our Categories

Position of Recurly in our main categories:

200

Recurly is one of the top 200 Accounting Softwareproducts

200

Recurly is one of the 200
Accounting Software products


Recurly is also listed in the following subcategories:

Category:Position:Category:Position:
Billing and Invoicing Software#57
Category:Position:
Billing and Invoicing Software#57

Organizations have different needs and requirements and no software solution can be just right in such a situation. It is pointless to try to find an ideal out-of-the-box software product that meets all your business needs. The wise thing to do would be to customize the application for your special needs, worker skill levels, budget, and other factors. For these reasons, do not rush and invest in well-publicized leading solutions. Though these may be widely used, they may not be the best fit for your particular requirements. Do your groundwork, look into each short-listed system in detail, read a few Recurly reviews, call the vendor for explanations, and finally select the application that offers what you want.

How Much Does Recurly Cost?

Recurly Pricing Plans:
Free trial
Core Package
$99/month
Enterprise
$299/month
Custom
Contact vendor

Recurly offers three pricing options with the promise of no hidden charges and no contract pressures.

Core Package – $99/month

  • Perfect for businesses with credit card-only subscriptions
  • Credit Card billing

Enterprise – $299/month

  • Ideal for business with multiple payment options like credit cards, checks, and international currencies
  • Credit card billing
  • Invoice
  • Multi-currency support
  • Salesforce integration

Custom – Contact Recurly

  • A custom plan for businesses that process more than $500,000 a month

User Satisfaction

We realize that when you make a decision to buy Accounting Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Recurly reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Recurly. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

28

NEGATIVE SOCIAL MENTIONS

2

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Technical details

Devices Supported
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Recurly User Reviews

Victoria

11 months ago
Verified
user


Lewis

What are Recurly pricing details?

Recurly Pricing Plans:
Free trial
Core Package
$99/month
Enterprise
$299/month
Custom
Contact vendor

Recurly offers three pricing options with the promise of no hidden charges and no contract pressures.

Core Package – $99/month

  • Perfect for businesses with credit card-only subscriptions
  • Credit Card billing

Enterprise – $299/month

  • Ideal for business with multiple payment options like credit cards, checks, and international currencies
  • Credit card billing
  • Invoice
  • Multi-currency support
  • Salesforce integration

Custom – Contact Recurly

  • A custom plan for businesses that process more than $500,000 a month

What integrations are available for Recurly?

Recurly supports integrations with the following business systems and applications:

  • Webhooks
  • MailChimp Integration
  • User Roles
  • Salesforce

User reviews


User reviews in total: 10

6
4
0
0
0

Average Rating:

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The most favorable review

Victoria

11 months ago


Pros: For me, the highlights of Recurly are the user-friendly website user interface and automatically generated invoices. Plus, there is a web-hosted link for consumers to edit their billing info and access is cut off to those who don’t pay even after being notified. The previous payment system we were using continued to give access even to customers who weren’t up to date with their payments.

Cons: I have no complaints at all. It can take some time to like the new interface and I had to go back to the old version a couple of times, but I finally got the hang of using the new version.

The least favorable review

Dean

12 months ago


Pros: I appreciate the following Recurly features: Management of Dunning - the app makes easy to keep track of customers who have payment problems and need attention. Recurring payments happen easily. Finally, the reporting trends are useful and I like the MRR growth graph.

Cons: A couple of issues: It doesn’t seem possible to begin a recurring payment in the past. Second, I don’t have Recurly linked to my app, so it is a bit difficult to add new customers. I wish the system offered an easy solution to this issue.

Published 11 months ago
Verified
user
For me, the highlights of Recurly are the user-friendly website user interface and


What do you think about this review? Great Poor
Published 12 months ago
Verified
user
I appreciate the following Recurly features: Management of Dunning - the app makes easy to keep track of customers who have payment problems and need attention. Recurring...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
For me the highlights of Recurly are the direct to customer tools, PCI compliance, attractive user interface, intuitive data model, and easy API integrations.



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Recurly is easy for developers to work with and offers an excellent Rest API. It makes it simple to add a full-featured subscription billing interface to your SaaS...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
I like that the app is easy to use and navigate. Its export feature offers lots of info about each section of the system and it is easy to generate the reports we need...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
I like that it’s easy to add Recurly to any web or mobile application. I can use their hosted forms or one of their multiple APIs. It was easy to set up Recurly and now...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
I like that the customer support staff offer prompt and helpful assistance. The system is easy to use for


What do you think about this review? Great Poor
Published 2 years ago
Verified
user
I appreciate that the user interface is easy for myself and also for customers to update their accounts.



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
As a developer, I rate Recurly as the best subscription management app in the market. Most of its competitors focus mainly on payment processing and not on subscription...



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Bernadette
Report a concern

Published 2 years ago
Verified
user
In my opinion, Recurly offers the best customer support in the business. Their agents answer our queries quickly and accurately. Plus, the interface is simple and easy to...



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