User review
of RemoteDesk
Excellent Product
-
by Vishal Kumar
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Much better than other RMM platforms that I have used earlier. Reliable and transparent.
What aspects are problematic or could work better?
Nothing as such. The product is easy to use
What features/services would you like to see in future versions of this product?
Can`t think of any additional features. It detects all instances.
What specific problems in your company were solved by this product?
Remote monitoring
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
How long is your contract with the vendor?
1 year
FEATURE DETAILS
Email monitoring amazing
5
Real-time monitoring amazing
5
Inactivity monitoring amazing
5
Reports amazing
5
Live chat monitoring amazing
5
Social media monitoring amazing
5
Screenshots capture amazing
5
Interactions amazing
5
Web usage amazing
5
Internet filters amazing
5
Work time tracking amazing
5
Keystrokes recording amazing
5
Messages supervision amazing
5
Blacklisting websites amazing
5
