RemoteDesk Review
What is RemoteDesk?
RemoteDesk is a remote workforce management platform that provides an array of tools to monitor work-from-home employees. This is ideal for organizations that require emphasis on remote work-at-home security and compliance such as law firms and call centers.
The platform helps ensure that remote employees are doing their end of the bargain by keeping tabs on their productivity, active/idle time, work habits, etc. while providing added security using its AI technology. This gives employees a sense of accountability while being in a remote-friendly work environment.
Employers can lay down their work-from-home policies and configure the app to monitor the workers’ compliance with them. For instance, if devices such as smartphones and cameras are prohibited during work, RemoteDesk will scan for such items and notify you of their presence. It also continuously verify the identity of the remote agents to prevent impostor violation.
Show MoreOverview of RemoteDesk Benefits
Room Scan
The management can use the webcam or other remote cameras of their employees to continuously monitor them and their activities and environment during work hours. RemoteDesk continually verifies and secures the identity of the remote agents. It can detect when the agent is absent without notice, not the right person, or has companies. The software can also pick up other prohibited activities such as phone calls, eating/drinking, and smartphone usage.
Desktop Monitoring
RemoteDesk helps with agent onboarding with a simple 4-step process, consequently making a profile that allows you to monitor them. The remote worker’s screen is intermittently captured for monitoring purposes. The platform can also detect and prohibit or allow the use of multiple monitors. Moreover, employers can implement an offline AI monitor to keep track of the employees even if they’re not connected to the internet.
Stealth App Detection
Another significant benefit of RemoteDesk is its capability to detect unauthorized apps and scripts that are stealthily running in the background. These malicious applications may include malware, viruses, screen readers, key loggers, and spyware. As a result, it helps prevent data threats and breaches on both the company and workers’ sides.
Productivity Analysis
RemoteDesk has robust tools to ensure that remote agents’ productivity is in check. This includes productivity analysis report tool, keystroke monitoring, time tracking, and idle vs. active time.
Show MoreOverview of RemoteDesk Features
- Productivity Analysis
- Active vs. Idle Time Analysis
- Printed Document Tracking
- Live View
- History Playback
- App & URL Monitoring
- Keystroke Logger
- Identity Verification
- Stealth App Detection
- URL Tracking
- Time Tracking
- File Tracking
What Problems Will RemoteDesk Solve?
- 7-point system check when onboarding a remote agent.
- Detects real-time violations like imposter violation, data theft/copy attempts, phone detection flag, suspicious behavior, among others.
- Ensures multi-factor identity verification (facial and ID scan) upon entry.
- Detects malicious insider threats through desktop monitoring.
- Evaluates billable hours of an employee by tracking idle vs. active time.
Customer case studies:
1. Tiburon Cloud Partners – The annual fixed costs savings opportunity for law firms using Remotedesk was $15,100 per person in 2018 and is projected to rise to an astounding $23,890 annually per person (58% increase in fixed cost savings), in just four short years.
2. Bicoastal Legal – Using Remotedesk, Bicoastal Legal, a legal staffing company and client, has realized 15% lower costs and faster staffing times as a result of the benefits to contract attorneys. In addition, Bicoastal avoids the fixed costs of a physical review center by operating exclusively as a cloud-based review center.
Awards & Quality Certificates
RemoteDesk Position In Our Categories
Knowing that companies have distinctive business requirements, it is rational they abstain from getting a one-size-fits-all, “perfect” system. However, it would be hard to come across such an app even among recognizable software solutions. The rational thing to do would be to write the various critical factors that demand examination such as essential features, plans, skill aptitude of staff members, business size, etc. The second step is, you must do the research exhaustively. Go over some of these RemoteDesk evaluations and scrutinize the other software programs in your list more closely. Such comprehensive product research can make sure you circumvent mismatched software solutions and subscribe to the one that has all the features your business requires for optimal results.
Position of RemoteDesk in our main categories:
TOP
50
RemoteDesk is one of the top 50 Computer Monitoring Software products
TOP
50
RemoteDesk Employee Monitoring Software solutions
Since each company has particular business wants, it is advisable for them to refrain from seeking a one-size-fits-all perfect software solution. Needless to say, it would be futile to try to find such a platform even among market-leading software platforms. The intelligent thing to do would be to list the various vital elements that require consideration such as required features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some RemoteDesk Employee Monitoring Software reviews and investigate each of the other systems in your shortlist in detail. Such comprehensive homework can ensure you weed out ill-fitting systems and select the system that presents all the aspects you require for business success.
How Much Does RemoteDesk Cost?
RemoteDesk Pricing Plans:
Free Trial
Quote-based
Contact vendor
What are RemoteDesk pricing details?
RemoteDesk Pricing Plans:
Free Trial
Quote-based
Contact vendor
RemoteDesk SMB and enterprise pricing details are available only upon request. Kindly contact the vendor for more information.
User Satisfaction
Positive Social Media Mentions
26
Negative Social Media Mentions
0
We know that when you make a decision to get a Employee Monitoring Software it’s vital not only to learn how experts evaluate it in their reviews, but also to check whether the real clients and enterprises that use these solutions are genuinely content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and RemoteDesk reviews across a wide array of social media sites. The data is then displayed in a simple to digest form indicating how many customers had positive and negative experience with RemoteDesk. With that information at your disposal you will be prepared to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- German
- Spanish
- French
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for RemoteDesk?
No information available
RemoteDesk User Reviews
RemoteDesk average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Much better than other RMM platforms that I have used earlier. Reliable and transparent.
CONS: Nothing as such. The product is easy to use
The least favorable review
PROS: Much better than other RMM platforms that I have used earlier. Reliable and transparent.
CONS: Nothing as such. The product is easy to use
More reviews from 2 actual users:
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- Latest
- Most useful
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Perfect pricing, perfect product! Loved using it.
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 25.04.2022
Company Size: N/A
Industry: N/A
PROS: Remote monitoring tool With the data privacy. Work from home productivity can be tracked
CONS: No functionality was observed where it seems to be dull or low performing
Excellent Product
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 25.04.2022
Company Size: More than 100 Employees
Industry: Information Technology and Services
PROS: Much better than other RMM platforms that I have used earlier. Reliable and transparent.
CONS: Nothing as such. The product is easy to use
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RemoteDesk user reviews
Perfect pricing, perfect product! Loved using it.
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 25.04.2022
Company Size: N/A
Industry: N/A
Excellent Product
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 25.04.2022
Company Size: More than 100 Employees
Industry: Information Technology and Services
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