A great assistant, especially when multi-tasking

What are the best aspects of this product?

By nature, my work requires me to handle many tasks at the same time. Not only does RentWorks allow me to multitask, but it also simplifies my work processes for me. The reports that I've been able to generate using this tool are intensive and exhaustive as well.

What aspects are problematic or could work better?

I think that they should improve their customer response time. Sometimes it takes a while for my queries to be addressed. Also, I think that we should be able to maximize and minimize the screen as we please. Right now, we don't enjoy this benefit yet. It would also be nice if the program would recognize the Ctrl+C and Ctrl+V commands.

What specific problems in your company were solved by this product?

We use this tool to know where our vehicles are--who they are rented out to, which ones should be returned soon, and other important details.

Are you a current user of this product?

No