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User review of RentWorks

The ideal solution to our business needs.

- by Annabelle

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I love how we can easily mirror the data sequence our rental agents ask for from our customers with the information cells on the screen. This way, we can quickly input the details without having to scramble to look for the cell that needs to be filled out. There are keyboard shortcuts that support this process further too. There’s a section of the form where we can just tick off boxes of add-ons that our customers have decided to purchase too. Overall, this has greatly contributed to how convenient and fast we’ve been able to check customers in and out. And it’s not just the software that deserves all the praises. I also think it’s worth mentioning just how brilliant the tech staff is. They’re professional and helpful--the best combination.

What aspects are problematic or could work better?

We had to manually update the restrictions for each of our staff members. It would be nice if the program came with a pre-set security settings that we can easily tweak as the need calls for it.

What specific problems in your company were solved by this product?

We’ve been able to run smoother--not to mention, more secure--operations thanks to this program.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Automotive

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.