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Replay.io is affordable and wonderful email automation solution

- by Shelia

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I’m using this software to send out drip campaigns in order to generate qualified leads. I like the A/B testing when sending automated email based on my client’s reactions. We are able to keep the “human element” when creating emails from individual email accounts and to keep track of clients’ responses. Its customer support is great and I can tell that they really care about their customers.

What aspects are problematic or could work better?

I had some troubles with copying templates and sharing them across the campaigns, but I started to create workarounds in order to manage them.

What specific problems in your company were solved by this product?

We were searching for affordable product that would allow us to send automated emails directly from sales team’s mailboxes. We have tight budget and we don’t want to use something that is so much expensive and to pay for the features we don’t use. Thankfully, Replay.io is simple, affordable and effective solution.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.