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Replay.io is wonderful tool for email sales processes

- by Renee

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Replay.io is easy to use, it has intuitive interface and great flow. Whenever I have some questions or troubles its support team answered my question within 10min. I have a feeling that this product is made for our own success, they do whatever it takes in order to meet our needs and to achieve our goals. Learning curve is understandable and great.

What aspects are problematic or could work better?

There is a need of some features. I need a notification when I upload contacts and to know why some of them are skipped.

What specific problems in your company were solved by this product?

I started using Replay to manage cold sales emails. I have to say that it helps me with improving the whole process. The stats interface is simple and full with important information. We are able to see where we are heading and what needs to be improved. Even though this tool job’s is to automate emails and schedules, you can still do some great work in order to present and sell your products.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.