What are the best aspects of this product?
We have tried other automated solutions before we find Replay.io. Our decision for using this software was because of its price and the fact that this tool offers great features that we really need, such as: basic reporting, A/B testing, automated bumps, automated removals from the drip campaigns and etc. But what I like most about this tool is its support team, they always provide friendly service, they always ask us how we feel about the product and the results from it.
What aspects are problematic or could work better?
The reporting could be better, it is still manual for us in order to receive some meaningful insight into the process of every campaign.
What specific problems in your company were solved by this product?
We use it to launch email campaigns, to upload CSVs, to set up campaigns, to write a copy and to launch campaign within an hour. It’s simply as that.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Marketing and Advertising
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
Less than 1 year
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