If you are searching for a user-friendly and customizable review platform then this is the right choice for you

What are the best aspects of this product?

Reputology is great software for multi-location businesses. We were searching for a tool that would help us to create custom segments, groups, emails and that would provide us with detailed analytics. This tool meets all our needs and expectations. It is intuitive and user friendly platform, it allows our team to respond quickly. We have found that the analytics and data is very helpful and accurate. I am very satisfied from Jack, he is always responsive and ready to take actions whenever we have some requests.

What aspects are problematic or could work better?

It took some time for Yelp reviews to appear into the dashboard, the old ones were pulled shortly after coming on board but we did receive new reviews.

What specific problems in your company were solved by this product?

This is a user-friendly platform that allows specific markets and departments to receive alerts and reports for the location. With this platform we can create custom email alerts and groups so we can respond quickly.

Are you a current user of this product?

Yes