get listedPrice
$25
Reputology REVIEW
Feedback & Reviews Management Software
What is Reputology?
Reputology is a tool developed to help businesses, particularly those with multiple locations, monitor customer reviews, gather feedback, and other commentaries in order to improve their products and services. Reputology is integrated with social listening and monitoring tools and customer engagement functionalities to help them stay on top what their customers are saying and determine the root causes of positive feedback as well as complaints.
Ideal for brick and mortar businesses, Reputology enables users to monitor business reviews published in many leading review sites and socual media channels including Yelp, Google, Facebook reviews & more. Reputology is a [erfect partner for any business that needs to monitor reviews for multiple locations, such as hotel, restaurant, retail, government, health/medical and more.
Overview of Reputology Benefits
Reputology enables businesses to really dig into the minds of their customers and gain insight on how they can further improve their products and services and define the areas they need to address immediately. The system is built with powerful features that help in monitoring various channels where customer feedback is rich – review sites, surveys, comment cards, etc.
With Reputology, businesses have a platform that enables them to track very popular channels or websites where customer feedback, complaints, and comments are published: review sites, surveys, comment cards, etc. Reputology has the tools to allow businesses to handle any customer with a negative experience. With an effective recovery, users not only save their business by helping a disgruntled client attain a more positive experience, but also turn them into your biggest advocates and brand influencers.
Not all customers can be pleased. But with Reputology, businesses can quickly address customers with negative experience and effectively convert them into loyal brand advocates and ambassadors. With Reputology’s tools, users can effectively filter the causes of a customer’s pleasant experience or complaint and quickly spot the opportunities to turn them into more profitable and meaningful touch points.
Perhaps the most important feature of Reputology is that it helps business identify the root causes for customer compliments and complaints and use those discoveries to make meaningful, long-term changes.
Overview of Reputology Features
- Social Monitoring and Listening
- Fast Customer Engagements
- Opportunity Finder
- Review Monitoring
- Customer Feedback
- Text Analytics
Reputology Position In Our Categories
Position of Reputology in our main categories:
Reputology is one of the top 200 CRM Software products
Reputology is one of the top 500 Marketing Software products
Reputology is one of the top 50 Survey Software products
Reputology is also listed in the following subcategories:
| Category: | Position: |
|---|---|
| Feedback & Reviews Management Software | #40 |
| Social Media Monitoring Software | #66 |
It's important to realize that almost no service in the CRM Software category is going to be an ideal solution able to match all the requirements of all business types, sizes and industries. It may be a good idea to read a few Reputology reviews first as some services may perform well only in a very small set of applications or be designed with a really specific type of industry in mind. Others may function with a goal of being simple and intuitive and therefore lack complicated functions desired by more experienced users. You can also come across software that cater to a broad group of users and provide a powerful feature toolbox, however that usually comes at a more expensive price of such a solution. Be certain that you're aware of your needs so that you choose a software that offers specifically the functionalities you look for.
How Much Does Reputology Cost?
Reputology Pricing Plans:
Reputology offers three enterprise pricing plans for businesses with varying needs and budget. Give the details a look, and select your plan:
Single Location – $25/month
- 5 Users
- Dashboard
- Analytics
- Workflow
- Support per location
Multiple Locations – Contact For Pricing
- Unlimited Users
- Dashboard
- Analytics
- Workflow
- Support
- Professional Services Available
Agencies – Contact For Pricing
- Unlimited Users and Multiple Orgs
- Dashboard
- Analytics
- Workflow
- Support
- Whitelabeling
User Satisfaction
We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Reputology reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Reputology. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
POSITIVE SOCIAL MENTIONS | 29 |
NEGATIVE SOCIAL MENTIONS | 1 |
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Technical details
- Windows
- Mac
- Web-based
- USA
- UK
- Canada
- International
- Monthly payment
- Quote-based
- Small Business
- Large Enterprises
- Medium Business
- Cloud Hosted
What Support Does This Vendor Offer?
- PHONE NO.
- TICKETS
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What are Reputology pricing details?
Reputology Pricing Plans:
Reputology offers three enterprise pricing plans for businesses with varying needs and budget. Give the details a look, and select your plan:
Single Location – $25/month
- 5 Users
- Dashboard
- Analytics
- Workflow
- Support per location
Multiple Locations – Contact For Pricing
- Unlimited Users
- Dashboard
- Analytics
- Workflow
- Support
- Professional Services Available
Agencies – Contact For Pricing
- Unlimited Users and Multiple Orgs
- Dashboard
- Analytics
- Workflow
- Support
- Whitelabeling
What integrations are available for Reputology?
Reputology integrates with the following business systems and applications:
- Yelp
- Google My Business
- Hootsuite
- Foursquare
User reviews
User reviews in total: 7
Average Rating:
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The most favorable review
Santiago R.
2 months ago
Pros:
The price is affordable and I have to say that it helps us to save money and time. Our business is growing and it is very important for us to stay on top of reviews. Its dashboard is intuitive and easy to use. There is an option for adding notes so we can see at glance what is handled. It collects all reviews into one place so we don’t have to logging in and out of various sites, all we have to do is to click on “respond to review” button. I love that this tool integrates with hootsuite dashboard.
Cons:
It takes 24h to update, they need to speed the updates up.
The least favorable review
Eileen N.
2 months ago
Pros:
Here is a why I love this tool: first, the team behind Reputology is very helpful and responsive. Secondly, the tool is extremely easy to use and manage, the customer service does the initial setup for you. Thirdly, Iove the integration with Hootsuite. And it provides intuitive and easy admin UI.
Cons:
I would like to see an option where I could respond to each review from Reputology. I believe that this doesn’t depends only on Reputology but on other sites as well.