Price

$25

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Reputology REVIEW

Feedback & Reviews Management Software

5 user reviews
USER SATISFACTION 97%
OUR SCORE 7.0

What is Reputology?

Reputology is a tool developed to help businesses, particularly those with multiple locations, monitor customer reviews, gather feedback, and other commentaries in order to improve their products and services. Reputology is integrated with social listening and monitoring tools and customer engagement functionalities to help them stay on top what their customers are saying and determine the root causes of positive feedback as well as complaints.

Ideal for brick and mortar businesses, Reputology enables users to monitor business reviews published in many leading review sites and socual media channels including Yelp, Google, Facebook reviews & more. Reputology is a [erfect partner for any business that needs to monitor reviews for multiple locations, such as hotel, restaurant, retail, government, health/medical and more.

Overview of Reputology Benefits

Reputology enables businesses to really dig into the minds of their customers and gain insight on how they can further improve their products and services and define the areas they need to address immediately. The system is built with powerful features that help in monitoring various channels where customer feedback is rich – review sites, surveys, comment cards, etc.

With Reputology, businesses have a platform that enables them to track very popular channels or websites where customer feedback, complaints, and comments are published: review sites, surveys, comment cards, etc. Reputology has the tools to allow businesses to handle any customer with a negative experience. With an effective recovery, users not only save their business by helping a disgruntled client attain a more positive experience, but also turn them into your biggest advocates and brand influencers.

Not all customers can be pleased. But with Reputology, businesses can quickly address customers with negative experience and effectively convert them into loyal brand advocates and ambassadors. With Reputology’s tools, users can effectively filter the causes of a customer’s pleasant experience or complaint and quickly spot the opportunities to turn them into more profitable and meaningful touch points.

Perhaps the most important feature of Reputology is that it helps business identify the root causes for customer compliments and complaints and use those discoveries to make meaningful, long-term changes.

Overview of Reputology Features

  • Social Monitoring and Listening
  • Fast Customer Engagements
  • Opportunity Finder
  • Review Monitoring
  • Customer Feedback
  • Text Analytics

Reputology Position In Our Categories

Position of Reputology in our main categories:

200

Reputology is one of the top 200 CRM Software products

500

Reputology is one of the top 500 Marketing Software products

50

Reputology is one of the top 50 Survey Software products

200

Reputology is one of the top 200
CRM Software products

500

Reputology is one of the top 500
Marketing Software products

50

Reputology is one of the top 50
Survey Software products


Reputology is also listed in the following subcategories:

Category:Position:
Feedback & Reviews Management Software#37 Social Media Monitoring Software#66

It's important to realize that almost no service in the CRM Software category is going to be an ideal solution able to match all the requirements of all business types, sizes and industries. It may be a good idea to read a few Reputology reviews first as some services may perform well only in a very small set of applications or be designed with a really specific type of industry in mind. Others may function with a goal of being simple and intuitive and therefore lack complicated functions desired by more experienced users. You can also come across software that cater to a broad group of users and provide a powerful feature toolbox, however that usually comes at a more expensive price of such a solution. Be certain that you're aware of your needs so that you choose a software that offers specifically the functionalities you look for.

How Much Does Reputology Cost?

Reputology Pricing Plans For Enterprises & Small Business:

Reputology offers three enterprise pricing plans for businesses with varying needs and budget. Give the details a look, and select your plan:

Single Location – $25/month

  • 5 Users
  • Dashboard
  • Analytics
  • Workflow
  • Support per location

Multiple Locations – Contact For Pricing

  • Unlimited Users
  • Dashboard
  • Analytics
  • Workflow
  • Support
  • Professional Services Available

Agencies – Contact For Pricing

  • Unlimited Users and Multiple Orgs
  • Dashboard
  • Analytics
  • Workflow
  • Support
  • Whitelabeling

User Satisfaction

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Reputology reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Reputology. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

29

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TICKETS

What are Reputology pricing details?

Reputology Pricing Plans:

Reputology offers three enterprise pricing plans for businesses with varying needs and budget. Give the details a look, and select your plan:

Single Location – $25/month

  • 5 Users
  • Dashboard
  • Analytics
  • Workflow
  • Support per location

Multiple Locations – Contact For Pricing

  • Unlimited Users
  • Dashboard
  • Analytics
  • Workflow
  • Support
  • Professional Services Available

Agencies – Contact For Pricing

  • Unlimited Users and Multiple Orgs
  • Dashboard
  • Analytics
  • Workflow
  • Support
  • Whitelabeling

What integrations are available for Reputology?

Reputology integrates with the following business systems and applications:

  • Yelp
  • Google My Business
  • Facebook
  • Hootsuite
  • Foursquare

User reviews


5 Reviews

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Average Rating

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The most favorable review

Mona


Pros:
Reputology saves us lot of time, we don’t have to check for reviews on each site across the internet. We can focus more on running our business efficiently instead or searching for a reviews and to find out about our reputation. We have all reviews in one place, and this helps us to improve something or to better manage our company and service. I like the integration with Hootsuite because we can keep everything in one place.

Cons:
In my opinion the price is high for small businesses, I have two sources to get emails when I have a review, and the first one alerts me before Reputology so I’m paying for one website to monitor reviews.

The least favorable review

Penny


Pros:
Great tool for small-sized businesses, it keeps you on top of the reviews you are receiving on sites like Google, Foursquare, Yelp and many others. This is great solution that helps us to provide great customer service and to address issues in less time. It allows us to respond to every kind of review whether it is negative or positive one.

Cons:
I cannot find anything to dislike. I wish this program is free but I also understand a need for profit.


Mona

Verified
user
Reputology saves us lot of time, we don’t have to check for reviews on each site across the internet. We can focus more on running our business efficiently instead or...

Penny

Verified
user
Great tool for small-sized businesses, it keeps you on top of the reviews you are receiving on sites like Google, Foursquare, Yelp and many others. This is great solution...

Darryl

Verified
user
We are using Reputology for more than 2 years, and it’s great tool for monitoring 40+ hotels review sites. We are able to manage all reviews for our hotels from various...

Joyce

Verified
user
Reputology is great software for multi-location businesses. We were searching for a tool that would help us to create custom segments, groups, emails and that would...

Marshall

Verified
user
Reputology allows us to manage all out reviews into simple software dashboard, we are even provided with great analytic resource for our setbacks and gains. I love the...

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