Reputology is a tool developed to help businesses, particularly those with multiple locations, monitor customer reviews, gather feedback, and other commentaries in order to improve their products and services. Reputology is integrated with social listening and monitoring tools and customer engagement functionalities to help them stay on top what their customers are saying and determine the root causes of positive feedback as well as complaints.

Ideal for brick and mortar businesses, Reputology enables users to monitor business reviews published in many leading review sites and socual media channels including Yelp, Google, Facebook reviews & more. Reputology is a [erfect partner for any business that needs to monitor reviews for multiple locations, such as hotel, restaurant, retail, government, health/medical and more.

Reputology enables businesses to really dig into the minds of their customers and gain insight on how they can further improve their products and services and define the areas they need to address immediately. The system is built with powerful features that help in monitoring various channels where customer feedback is rich – review sites, surveys, comment cards, etc.

With Reputology, businesses have a platform that enables them to track very popular channels or websites where customer feedback, complaints, and comments are published: review sites, surveys, comment cards, etc. Reputology has the tools to allow businesses to handle any customer with a negative experience. With an effective recovery, users not only save their business by helping a disgruntled client attain a more positive experience, but also turn them into your biggest advocates and brand influencers.

Not all customers can be pleased. But with Reputology, businesses can quickly address customers with negative experience and effectively convert them into loyal brand advocates and ambassadors. With Reputology’s tools, users can effectively filter the causes of a customer’s pleasant experience or complaint and quickly spot the opportunities to turn them into more profitable and meaningful touch points.

Perhaps the most important feature of Reputology is that it helps business identify the root causes for customer compliments and complaints and use those discoveries to make meaningful, long-term changes.

Reputology offers three enterprise pricing plans for businesses with varying needs and budget. Give the details a look, and select your plan:

Single Location – $25/month

• 5 Users
• Dashboard
• Analytics
• Workflow
• Support per location

Multiple Locations – Contact For Pricing

• Unlimited Users
• Dashboard
• Analytics
• Workflow
• Support
• Professional Services Available

Agencies – Contact For Pricing

• Unlimited Users and Multiple Orgs
• Dashboard
• Analytics
• Workflow
• Support
• Whitelabeling