It saves lot of time

What are the best aspects of this product?

Reputology saves us lot of time, we don’t have to check for reviews on each site across the internet. We can focus more on running our business efficiently instead or searching for a reviews and to find out about our reputation. We have all reviews in one place, and this helps us to improve something or to better manage our company and service. I like the integration with Hootsuite because we can keep everything in one place.

What aspects are problematic or could work better?

In my opinion the price is high for small businesses, I have two sources to get emails when I have a review, and the first one alerts me before Reputology so I’m paying for one website to monitor reviews.

What specific problems in your company were solved by this product?

Reviews are very important for running our business, we have to know what our clients like or dislike so we can make better decisions and improve our services. We are able to turn unsatisfied client into happy one.

Are you a current user of this product?

Yes