User-friendly remote control software

What are the best aspects of this product?

LogMeIn software allows me to use scripts and to run programs and files immediately. Allows me to use file transfer and to get over other files. I can work on multiple computers at the same time. We can transfer sessions back and forth between members, the customers can have regular experience without worrying about session being lost.

What aspects are problematic or could work better?

Whenever I put a session on hold or try to end a session the software crashes without a reason. When this happens I need to reopen it and continue where I left. This is not big deal, but they need to work on this one.

What specific problems in your company were solved by this product?

We are able to solve issues and remote control into customer’s computers. This software is better than Teamviewer or other remote control software I’ve used.

Are you a current user of this product?

Yes