Good software for managing reviews

What are the best aspects of this product?

This is a powerful tool to manage and keep track of the reviews, comments, or feedback of different users from various companies. We can also utilize this app to request positive reviews from a third-party site. It can also track NPS scores, as well as suppliers and locations.

What aspects are problematic or could work better?

It's a bit complicated to set up. It needs to carry out multiple analysis first to calibrate with your system.

What specific problems in your company were solved by this product?

We were able to manage all reviews from different platforms using just one tool. It allows us to organize the reviews based on categories/nature.

Are you a current user of this product?

No