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ReviewTrackers Review

ReviewTrackers
Our score: 8.0 User satisfaction: 88%

What is ReviewTrackers?

ReviewTrackers is an online review management platform that gathers and centralizes online reviews for multiple-location businesses. It is an ideal solution for any business with multiple locations that are looking for a reliable and effective way to manage reviews published in popular review sites such as Yelp, Google, Facebook, Opentable, Foursquare and 50 other websites that are readily available for customer access and distribution.

The system allows users to gather the most positive reviews from their happiest customers. From this mountain of information, you can then attain insights on how to improve your products and services. You can do all these from a unified, easy-to-use dashboard. The software empowers clients by enabling them to effectively gather and share positive reviews online, work on their business reputation, and comprehend their consumers in ways that make a positive impact on their bottom line.

Overview of ReviewTrackers Benefits

ReviewTrackers basically gives businesses a unified platform from which they can manage and view reviews sourced from 50+ websites. Flaunting a user-friendly and intuitive dashboard, ReviewTrackers helps businesses track every major review site, such as Google, Citysearch, and Facebook, as well as industry-specific sites like TripAdvisor, Cars.com, and OpenTable.

Apart from gathering reviews, ReviewTrackers also collects positive commentaries from actual customers, boosting business reputation and automatically enhancing reviews by up to 400%. The software is also built to track the performance of every store location using enterprise-grade tools and powerful reporting features. ReviewTrackers is the online review management system of choice for tens of thousands of businesses worldwide. Thanks to its enterprise-level tools and reporting, businesses are able to determine and address problems quickly and monitor the performance of each location.

ReviewTrackers also boasts robust and custom reporting and analytics. These tools enable businesses to make intelligent business decisions, respond to online comments, and assess data and performance. Data can be exported to PDF, Excel or via API. ReviewTrackers also has a built-in Customer Feedback Tool, which allows users to send review requests to their happiest customers, and enhance their reviews while still allowing them to get vital feedback from all of their customers.

Overview of ReviewTrackers Features

  • Feedback management
  • Feedback collection
  • Surveys & feedback
  • Ratings & reviews
  • API
  • Dashboard
  • B2B integration
  • Automatic notifications
  • Email notifications
  • Vendor response
  • Client portal
  • Customizable templates
  • Keyword tracking
  • Knowledge base
  • Multi-user
  • Multi-location
  • Word clouds
  • Third party integration
  • Social media integration
  • 360 degree feedback

ReviewTrackers Position In Our Categories

Knowing that companies have their own business demands, it is prudent that they abstain from adopting an all-in-one, ideal system. Nevertheless, it is hard to try to find such a software system even among widely used software products.
The clever step to do can be to narrow down the numerous key aspects that demand investigation such as major features, price terms, technical skill competence of staff, company size, etc. Then, you should do your research fully. Browse through some ReviewTrackers evaluations and check out each of the applications in your list more closely. Such detailed research ascertains you drop unfit applications and subscribe to the system which offers all the features your company requires.

Position of ReviewTrackers in our main categories:

TOP 500

ReviewTrackers is one of the top 500 CRM Software products

TOP 50

ReviewTrackers is one of the 50 Reputation Management Software products

ReviewTrackers is also listed in the following subcategories:

Since each organization has unique business requirements, it is sensible for them to abstain from searching for a one-size-fits-all ideal software system. Needless to say, it would be futile to try to find such a platform even among widely used software platforms. The smart thing to do would be to jot down the various important factors that require consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some ReviewTrackers Feedback & Reviews Management Software reviews and investigate each of the other systems in your shortlist in detail. Such exhaustive homework can ensure you reject ill-fitting applications and select the system that presents all the aspects you require for business success.

How Much Does ReviewTrackers Cost?

ReviewTrackers Pricing Plans:

Free Trial

Single Location

$49/month

Multi-Location

By quote

Agencies and Resellers

By quote

ReviewTrackers offers three enterprise pricing plans that can suit every review management requirement for every business type and size. Contact them to request a free demo.

Here are the details:

Single Location – $49/month

  • Track All Major Review Websites
  • Email Notifications of New Reviews
  • Daily Scanning for New Reviews
  • Reporting & Analytics Suite
  • Request Reviews from Your Customers
  • Hootsuite Integration
  • Customer Feedback Landing Pages
  • Awesome Phone & Email Support

Multi-Location – By quote

  • Everything from the Single Location Plan, plus:
  • Automated Summary Reports
  • Workflow Management for the Team
  • Multi-Location Reporting & Analytics Suite
  • NPS Customer Feedback Integration
  • Dedicated Account Management
  • Multi-Level Dashboard Access for your Entire Team
  • In Store Feedback Kiosks

Agencies and Resellers – by quote

  • Everything from the Multi-Location Plan, plus:
  • White Label Platform
  • View All Your Clients in One Dashboard
  • Robust Reporting & Analysis
  • White Glove Managed Services
  • Enterprise SSO Integration
  • Local Listing Syndication
  • Reseller Promotional Materials

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 1

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ReviewTrackers reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ReviewTrackers. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ReviewTrackers pricing details?

ReviewTrackers Pricing Plans:

Free Trial

Single Location

$49/month

Multi-Location

By quote

Agencies and Resellers

By quote

ReviewTrackers offers three enterprise pricing plans that can suit every review management requirement for every business type and size. Contact them to request a free demo.

Here are the details:

Single Location – $49/month

  • Track All Major Review Websites
  • Email Notifications of New Reviews
  • Daily Scanning for New Reviews
  • Reporting & Analytics Suite
  • Request Reviews from Your Customers
  • Hootsuite Integration
  • Customer Feedback Landing Pages
  • Awesome Phone & Email Support

Multi-Location – By quote

  • Everything from the Single Location Plan, plus:
  • Automated Summary Reports
  • Workflow Management for the Team
  • Multi-Location Reporting & Analytics Suite
  • NPS Customer Feedback Integration
  • Dedicated Account Management
  • Multi-Level Dashboard Access for your Entire Team
  • In Store Feedback Kiosks

Agencies and Resellers – by quote

  • Everything from the Multi-Location Plan, plus:
  • White Label Platform
  • View All Your Clients in One Dashboard
  • Robust Reporting & Analysis
  • White Glove Managed Services
  • Enterprise SSO Integration
  • Local Listing Syndication
  • Reseller Promotional Materials

What integrations are available for ReviewTrackers?

ReviewTrackers integrates with the following business systems and applications:

  • Hootsuite
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Reviewed By Louie Andre
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