Excellent system for road warriors

What are the best aspects of this product?

I love the mobile app and faxing features. Our team is located in different time zones and the team members travel a lot. With RingCentral, they can be productive anywhere. I recently sent them training material on how to send a fax using the app which I think will make our work easier.

What aspects are problematic or could work better?

I think there are a few areas where RingCentral can make improvements. First, when a call comes in there is no way I can know that it is coming through Ring Central till I pick it up and listen to the recording. Plus, some phone systems don’t recognize our extensions which means our main company rep gets needless calls. Finally, RingCentral can add a text messaging feature similar to Google Voice.

What specific problems in your company were solved by this product?

Our team members use RingCentral to work remotely and stay in touch from all places.

Are you a current user of this product?

Yes