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User review of RingCentral

First-time user who has got addicted to the system

- by Ellen

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love the fact that RingCentral is so user friendly. Even first-time users will find it simple to navigate the software.

What aspects are problematic or could work better?

There are little check boxes everywhere. You need to be careful and check and un-check them correctly to ensure the system works properly and according to your expectations.

What specific problems in your company were solved by this product?

Most of our employees are out in the field visiting customers so we needed a system that helps them stay in touch on the go. RingCentral fulfills our need as we can transfer customer calls to our employees wherever they are.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.