It offers superb mobility

What are the best aspects of this product?

The faxing features and mobile app are great. RingCentral’s mobility helps my team to be productive even in the field (my team members work in different team zones). Plus, I have trained my team how to send faxes using the RingCentral app, which is sure to improve our efficiency.

What aspects are problematic or could work better?

RingCentral does not indicate that a call is coming through its system. I find out only after I pick up the call and hear the recording. Plus, our receptionist gets unnecessary calls because some systems don’t recognize the extensions we use. RingCentral also lacks a text messaging feature, which is offered by Google Voice.

What specific problems in your company were solved by this product?

We use it to work remotely and remain connected wherever we may be.

Are you a current user of this product?

Yes