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User review of RingCentral

Makes it easy to operate large volumes of 800 numbers

- by Melba

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

RingCentral is a simple cloud solution that you can use to manage your calls in a single place. The conferencing feature is useful. The WEN interface is easy to use. Plus, you can create custom settings for your needs such as forwarding to your mobile phone, custom greetings, etc. I think it is an ideal platform for small and home businesses.

What aspects are problematic or could work better?

It is not easy to set up the system the first time, but on the plus side you can call customer support and they provide prompt assistance. RingCentral needs to improve its conferencing feature to differentiate itself from the competition.

What specific problems in your company were solved by this product?

We use RingCentral for a host of tasks such as communicating between remote vendors and employees, and proving a VOIP number that customers can contact. Useful features include call forwarding and the ability to record greetings.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Automotive

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.