User review
of RingCentral
Offers loads of useful features
-
by Kristin
USER SATISFACTION
RECOMMENDATION Quite likely
5 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
I like that I can create any scenario for call routing. Other useful features are the fax capability and the affordable 800 vanity number.
What aspects are problematic or could work better?
The management interface is a bit complicated. Calls don’t always get routed according to the settings I set up.
What specific problems in your company were solved by this product?
RingCentral provides me an 800 number that I can route to multiple people in multiple locations so that all calls can be answered at any time. The vendor also provided a fax number which is great.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Construction
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
all employees
PRICING & COSTS
How long is your contract with the vendor?
Less than 1 year
